For distributors, this signals a future where orders may be initiated and completed by AI systems rather than by buyers manually browsing ecommerce sites.
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Customer service orientation is not a department.
It is an operational mindset that starts inside the four walls.
It’s not too late, but if you wait the AI gap gets wider.
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Distributors that historically optimized digital content for human browsing may need to rethink their data architecture for machine consumption.
The distributors that succeed will be the ones who reframe modernization as gaining control of pricing data, pricing decisions, and pricing direction.
Among distribution companies scaling AI projects, 55% are led by executives and only 15% by IT teams.
Prove how the ERP will deliver value in ways that matter most.
Revenue fog makes it hard to scale sales success.
AI adoption delivers efficiency, enhanced customer experience and improved sales performance.
Making the right decision can help you avoid common pitfalls.
AI is changing how distributors sell.
Stories can help customers understand your value.
A personal perspective on one of the titans of distribution.
The key is to focus on your people and processes first.
AI can help reps enhance customer relationships
The use cases are there, but is your team ready?
AI agents will dramatically increase efficiency and accuracy.
Here’s a distributor playbook for online sales.
It’s time to think beyond traditional pricing models.
How distributors are improving working capital with AI.
For reps to put the customer first, they need proper guidance.
Ensure a successful reboot with a fresh approach.
Actionable tactics for distributors from Walmart’s playbook.
DSG celebrates 100 episodes with Brian Hopkins, Ron Paulson, Dirk Beveridge and Eric Wessinger.
Distributors are transforming their operations.
B2B sales doesn’t have to be a grind.
Essential strategies for SMBs to optimize ecommerce platforms, streamline operations and drive scalable growth.
Cash flow, cost management and AI were highlights of the day.
Insights from speakers on pricing, sales productivity and small orders.
It’s important to be proactive and purposeful.
An uncertain economy requires a more structured approach.
Shift from static data structures to a living, responsive ecosystem.
Distributors need to understand what makes B2B buying different.
Pricing has an outsized impact on profits for distributors.
How to get sales and marketing on the same page.
Rebate programs don’t have to be painful.