You get tested when power and systems go out and you’ve got three hours to figure it out before you miss every commitment.
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Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access
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Pattern uses artificial intelligence and machine learning to process more than 46 trillion data points and add 100 billion more each week.
As a catalyst for transformation, e-commerce strategies can be tailored for distribution and leveraged to facilitate improvements across customer experience, sales enablement, and supply
In this article, we detail the problems of sales cultures in mature B2B markets.
CMO Ian Gresham talks about the power of BradyIFS + Envoy Solutions.
A conversation with GenAI expert Paul Baier on ChatGPT in distribution.
A great customer experience isn’t a nice-to-have. It’s a must.
How to transform independent distributors into a unified force.
Q&A with DSG Co-Founder, Applied AI for Distributors Speaker and AI Expert Jonathan Bein.
What’s the next wave of ecommerce technology in distribution?
How AI affects your life is nearly entirely up to you.
As employee well-being improves, their performance and productivity improve.
Experts share the lessons learned from applying AI to their businesses.
Here are 8 common sales leadership challenges and their solutions.
For infrastructure projects funded in whole or in part by federal financial assistance, “Made in the USA” is now a legal requirement.
Recently, the federal government implemented a powerful new domestic preference program called “Build America, Buy America,” or BABA.
Looking for the latest B2B ecommerce trends? Learn six B2B ecommerce trends distributors should know.
What could the future look like for marketing operations?
A winning customer-focused culture isn’t just about plans and methods.
Get Brooks Hamilton’s take on the latest developments in AI for distributors.
How to become more important to channel partners and grow market share.
How distributors can approach pricing for profit maximization.
Steps that you can take to transform your sales organization and unleash its full potential.
How distributors can set themselves on the right CX path.
Here’s a framework for distributors for selecting customer service automation solutions.
Companies are reaching to AI to decode the biggest supply chain challenges.
AI enables solutions that until now were impossible to build.
Customer-centered strategy is driving transformation at FleetPride.
Give your customer service agents virtual Ironman suits.
Here are often overlooked skills your sales team needs.
Distributors are experiencing a fundamental change in how they engage with customers.
The window for large, across-the-board price increases has now closed.
Distributors need a modern-day activity costing model to turn around activity-negative customers.
Attacks in the Red Sea bring more instability.