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Digital Strategy

Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines
Digital Strategy

New Study: Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines

Distributors continue to fall behind in building websites that meet their customers’ needs better than other choices, such as search engines and manufacturers’ digital
  • Ian Heller
  • July 27, 2021
business person with tablet looking at holographic data being projected off the screen
Digital Strategy

Webinar: State of Analytics in Distribution

In this webinar, we reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data
  • Robert Kelley
  • July 14, 2021
When It Comes to Tech, You Only Get One Chance for a Great First Impression with Sales Reps
Digital Strategy

When It Comes to Tech, You Only Get One Chance for a Great First Impression with Sales Reps

Distributors must implement a state-of-the-art tech stack to preserve market share, according to Ian Heller in the NAW research report, “Strategic Change During Disruption:
  • Mark Heneine
  • July 6, 2021
dollar sign made out of code
Digital Strategy

Webinar: 10X Tech Stack: 3 Technologies That Supercharge Your Procurement-to-Payment Cycle

In this webinar, Jonathan Bein and Rob Kelley present technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and
  • Robert Kelley
  • June 30, 2021
Distributors Need New Sales Toolkits Post-Pandemic
Digital Strategy

Distributors Need New Sales Toolkits Post-Pandemic

COVID-19 vaccines are rolling out across the nation, and it feels like we are “returning to normal.”    But some of the changes brought on by the
  • Benj Cohen
  • June 18, 2021
2021 State of Technology in Distribution: Automating the Customer Journey
Digital Strategy

2021 State of Technology in Distribution: Automating the Customer Journey

Distribution Strategy Group conducted a survey and other primary research about how distributors anticipate ongoing, rapidly changing technologies will affect them, and how and
  • Robert Kelley
  • June 11, 2021
It’s Not Your Grandfather’s Industry Anymore
Digital Strategy

It’s Not Your Grandfather’s Industry Anymore

This post previews some of the key findings in the first report based on our research for the National Association of Wholesaler-Distributors into how
  • Ian Heller
  • June 4, 2021
hand interacting with digital interface
Digital Strategy

Webinar: State of Technology in Distribution

In this webinar our hosts discuss how and where distributors are automating the customer journey, from searching for the right product to the purchase
  • Robert Kelley
  • June 3, 2021
How Satisfied Are Distributors with Their Core Technology Stack
Digital Strategy

How Satisfied Are Distributors with Their Core Technology Stack?

In our recent State of Technology in Distribution survey, we evaluated the core technologies, platforms and products used by distributors to manage their business
  • Jonathan Bein
  • May 27, 2021
5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)
Digital Strategy

5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)

When the ROI of marketing automation isn’t what you expect, don’t retreat to a basic email package. Before you go, get honest about whether
  • Debbie Paul
  • May 10, 2021
lightbulb
Digital Strategy

How Lawson Products Grew Its Enterprise Value by 10x: A Differentiation Case Study for Distributors

Mike DeCata, CEO and president of Lawson Products, loves the way distribution touches all of our lives, and it shows. His impressive career spans
  • Ian Heller
  • May 5, 2021
The Case for Marketing Automation
Digital Strategy

The Case for Marketing Automation in B2B

The scales have shifted. Buyers have evolved in the ways that they prefer to purchase. Technology, digital channels and non-stop connectivity continue to empower
  • Debbie Paul
  • May 3, 2021
Why B2B Marketplaces Are Booming Today
Digital Strategy

Why B2B Marketplaces Are Booming Today

Despite early failure rates, B2B marketplaces mounted a major comeback and are rapidly outgrowing company-specific websites in many industries.
  • Ian Heller
  • March 26, 2021
Business person shaking hands with a field worker
Digital Strategy

2021 State of Sales in Distribution: How Consultative Sales Will Differentiate Distributors in the Post-Pandemic Normal

In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
  • Debbie Paul
  • March 24, 2021
3 Distribution Maxims That Are Wrong
Digital Strategy

3 Distribution Maxims That Are Wrong

Measuring profitability by enterprise gross margin is a sledgehammer approach to a problem requiring nuance and precision.
  • Ian Heller
  • March 22, 2021
How Technology Enables Sales Reps (Instead of Replacing Them)
Digital Strategy

How Technology Enables Sales Reps (Instead of Replacing Them)

With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.
  • Benj Cohen
  • March 10, 2021
How IMARK Group Is Helping Distributors Compete Amid Disruption
Digital Strategy

How IMARK Group Is Helping Distributors Compete Amid Disruption

Co-ops and marketing groups like IMARK Group play a big role in helping independent distributors compete in today’s fast-changing market.
  • Jonathan Bein
  • March 8, 2021
Office Depot
B2B eCommerce

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of
  • Ian Heller
  • March 1, 2021
2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success
B2B eCommerce

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in
  • Dean Mueller
  • February 24, 2021
shopping cart overflowing with boxes
B2B eCommerce

Webinar: State of eCommerce in Distribution: Part 2

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey
  • Dean Mueller
  • February 24, 2021

Upcoming Programs

  • Upcoming Program

Fixing the Data Problem: Building a Digital Supply Chain That Works

Join us on June 18, 9 PT/12 ET, to explore the data infrastructure behind the electrical, HVAC, and plumbing industries, and where it’s headed
Register Now
  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Thursday, June 19, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
Register Now
Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines
Digital Strategy

New Study: Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines

Distributors continue to fall behind in building websites that meet their customers’ needs better than other choices, such as search engines and manufacturers’ digital
  • Ian Heller
  • July 27, 2021
business person with tablet looking at holographic data being projected off the screen
Digital Strategy

Webinar: State of Analytics in Distribution

In this webinar, we reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data
  • Robert Kelley
  • July 14, 2021
When It Comes to Tech, You Only Get One Chance for a Great First Impression with Sales Reps
Digital Strategy

When It Comes to Tech, You Only Get One Chance for a Great First Impression with Sales Reps

Distributors must implement a state-of-the-art tech stack to preserve market share, according to Ian Heller in the NAW research report, “Strategic Change During Disruption:
  • Mark Heneine
  • July 6, 2021
dollar sign made out of code
Digital Strategy

Webinar: 10X Tech Stack: 3 Technologies That Supercharge Your Procurement-to-Payment Cycle

In this webinar, Jonathan Bein and Rob Kelley present technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and
  • Robert Kelley
  • June 30, 2021
Distributors Need New Sales Toolkits Post-Pandemic
Digital Strategy

Distributors Need New Sales Toolkits Post-Pandemic

COVID-19 vaccines are rolling out across the nation, and it feels like we are “returning to normal.”    But some of the changes brought on by the
  • Benj Cohen
  • June 18, 2021
2021 State of Technology in Distribution: Automating the Customer Journey
Digital Strategy

2021 State of Technology in Distribution: Automating the Customer Journey

Distribution Strategy Group conducted a survey and other primary research about how distributors anticipate ongoing, rapidly changing technologies will affect them, and how and
  • Robert Kelley
  • June 11, 2021
It’s Not Your Grandfather’s Industry Anymore
Digital Strategy

It’s Not Your Grandfather’s Industry Anymore

This post previews some of the key findings in the first report based on our research for the National Association of Wholesaler-Distributors into how
  • Ian Heller
  • June 4, 2021
hand interacting with digital interface
Digital Strategy

Webinar: State of Technology in Distribution

In this webinar our hosts discuss how and where distributors are automating the customer journey, from searching for the right product to the purchase
  • Robert Kelley
  • June 3, 2021
How Satisfied Are Distributors with Their Core Technology Stack
Digital Strategy

How Satisfied Are Distributors with Their Core Technology Stack?

In our recent State of Technology in Distribution survey, we evaluated the core technologies, platforms and products used by distributors to manage their business
  • Jonathan Bein
  • May 27, 2021
5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)
Digital Strategy

5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)

When the ROI of marketing automation isn’t what you expect, don’t retreat to a basic email package. Before you go, get honest about whether
  • Debbie Paul
  • May 10, 2021
lightbulb
Digital Strategy

How Lawson Products Grew Its Enterprise Value by 10x: A Differentiation Case Study for Distributors

Mike DeCata, CEO and president of Lawson Products, loves the way distribution touches all of our lives, and it shows. His impressive career spans
  • Ian Heller
  • May 5, 2021
The Case for Marketing Automation
Digital Strategy

The Case for Marketing Automation in B2B

The scales have shifted. Buyers have evolved in the ways that they prefer to purchase. Technology, digital channels and non-stop connectivity continue to empower
  • Debbie Paul
  • May 3, 2021
Why B2B Marketplaces Are Booming Today
Digital Strategy

Why B2B Marketplaces Are Booming Today

Despite early failure rates, B2B marketplaces mounted a major comeback and are rapidly outgrowing company-specific websites in many industries.
  • Ian Heller
  • March 26, 2021
Business person shaking hands with a field worker
Digital Strategy

2021 State of Sales in Distribution: How Consultative Sales Will Differentiate Distributors in the Post-Pandemic Normal

In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
  • Debbie Paul
  • March 24, 2021
3 Distribution Maxims That Are Wrong
Digital Strategy

3 Distribution Maxims That Are Wrong

Measuring profitability by enterprise gross margin is a sledgehammer approach to a problem requiring nuance and precision.
  • Ian Heller
  • March 22, 2021
How Technology Enables Sales Reps (Instead of Replacing Them)
Digital Strategy

How Technology Enables Sales Reps (Instead of Replacing Them)

With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.
  • Benj Cohen
  • March 10, 2021
How IMARK Group Is Helping Distributors Compete Amid Disruption
Digital Strategy

How IMARK Group Is Helping Distributors Compete Amid Disruption

Co-ops and marketing groups like IMARK Group play a big role in helping independent distributors compete in today’s fast-changing market.
  • Jonathan Bein
  • March 8, 2021
Office Depot
B2B eCommerce

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of
  • Ian Heller
  • March 1, 2021
2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success
B2B eCommerce

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in
  • Dean Mueller
  • February 24, 2021
shopping cart overflowing with boxes
B2B eCommerce

Webinar: State of eCommerce in Distribution: Part 2

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey
  • Dean Mueller
  • February 24, 2021

Recent Reports

State of CRM and Sales Analytics in Distribution

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines
Digital Strategy

New Study: Distributors’ Customers Prefer Manufacturers’ Websites and Search Engines

Distributors continue to fall behind in building websites that meet their customers’ needs better than other choices, such as search engines and manufacturers’ digital
  • Ian Heller
  • July 27, 2021
business person with tablet looking at holographic data being projected off the screen
Digital Strategy

Webinar: State of Analytics in Distribution

In this webinar, we reveal the results of our survey of distributors on how they’re using analytics now and their plans for leveraging data
  • Robert Kelley
  • July 14, 2021
When It Comes to Tech, You Only Get One Chance for a Great First Impression with Sales Reps
Digital Strategy

When It Comes to Tech, You Only Get One Chance for a Great First Impression with Sales Reps

Distributors must implement a state-of-the-art tech stack to preserve market share, according to Ian Heller in the NAW research report, “Strategic Change During Disruption:
  • Mark Heneine
  • July 6, 2021
dollar sign made out of code
Digital Strategy

Webinar: 10X Tech Stack: 3 Technologies That Supercharge Your Procurement-to-Payment Cycle

In this webinar, Jonathan Bein and Rob Kelley present technologies that dramatically shorten the time from procurement to payment while reducing errors, rework and
  • Robert Kelley
  • June 30, 2021
Distributors Need New Sales Toolkits Post-Pandemic
Digital Strategy

Distributors Need New Sales Toolkits Post-Pandemic

COVID-19 vaccines are rolling out across the nation, and it feels like we are “returning to normal.”    But some of the changes brought on by the
  • Benj Cohen
  • June 18, 2021
2021 State of Technology in Distribution: Automating the Customer Journey
Digital Strategy

2021 State of Technology in Distribution: Automating the Customer Journey

Distribution Strategy Group conducted a survey and other primary research about how distributors anticipate ongoing, rapidly changing technologies will affect them, and how and
  • Robert Kelley
  • June 11, 2021
It’s Not Your Grandfather’s Industry Anymore
Digital Strategy

It’s Not Your Grandfather’s Industry Anymore

This post previews some of the key findings in the first report based on our research for the National Association of Wholesaler-Distributors into how
  • Ian Heller
  • June 4, 2021
hand interacting with digital interface
Digital Strategy

Webinar: State of Technology in Distribution

In this webinar our hosts discuss how and where distributors are automating the customer journey, from searching for the right product to the purchase
  • Robert Kelley
  • June 3, 2021
How Satisfied Are Distributors with Their Core Technology Stack
Digital Strategy

How Satisfied Are Distributors with Their Core Technology Stack?

In our recent State of Technology in Distribution survey, we evaluated the core technologies, platforms and products used by distributors to manage their business
  • Jonathan Bein
  • May 27, 2021
5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)
Digital Strategy

5 Reasons Marketing Automation Fails (and How to Give It a Real Chance)

When the ROI of marketing automation isn’t what you expect, don’t retreat to a basic email package. Before you go, get honest about whether
  • Debbie Paul
  • May 10, 2021
lightbulb
Digital Strategy

How Lawson Products Grew Its Enterprise Value by 10x: A Differentiation Case Study for Distributors

Mike DeCata, CEO and president of Lawson Products, loves the way distribution touches all of our lives, and it shows. His impressive career spans
  • Ian Heller
  • May 5, 2021
The Case for Marketing Automation
Digital Strategy

The Case for Marketing Automation in B2B

The scales have shifted. Buyers have evolved in the ways that they prefer to purchase. Technology, digital channels and non-stop connectivity continue to empower
  • Debbie Paul
  • May 3, 2021
Why B2B Marketplaces Are Booming Today
Digital Strategy

Why B2B Marketplaces Are Booming Today

Despite early failure rates, B2B marketplaces mounted a major comeback and are rapidly outgrowing company-specific websites in many industries.
  • Ian Heller
  • March 26, 2021
Business person shaking hands with a field worker
Digital Strategy

2021 State of Sales in Distribution: How Consultative Sales Will Differentiate Distributors in the Post-Pandemic Normal

In this free whitepaper, we outline how distributors can build a more consultative and adaptive sales force to differentiate in 2021 and beyond.
  • Debbie Paul
  • March 24, 2021
3 Distribution Maxims That Are Wrong
Digital Strategy

3 Distribution Maxims That Are Wrong

Measuring profitability by enterprise gross margin is a sledgehammer approach to a problem requiring nuance and precision.
  • Ian Heller
  • March 22, 2021
How Technology Enables Sales Reps (Instead of Replacing Them)
Digital Strategy

How Technology Enables Sales Reps (Instead of Replacing Them)

With the right technology, sales teams can produce better results — for the customers, the sales reps and your bottom line.
  • Benj Cohen
  • March 10, 2021
How IMARK Group Is Helping Distributors Compete Amid Disruption
Digital Strategy

How IMARK Group Is Helping Distributors Compete Amid Disruption

Co-ops and marketing groups like IMARK Group play a big role in helping independent distributors compete in today’s fast-changing market.
  • Jonathan Bein
  • March 8, 2021
Office Depot
B2B eCommerce

Office Depot Hires Former Amazon Business GM – and That’s Just the Start

In a series of moves, including bringing on the executive who launched Amazon Business, ODP is joining the marketplace war. With a flurry of
  • Ian Heller
  • March 1, 2021
2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success
B2B eCommerce

2021 State of eCommerce in Distribution, Part 2: Distributors’ Playbook for eCommerce Success

Distribution Strategy Group, formerly Real Results Marketing, conducted its ninth-annual State of eCommerce in Distribution survey from October-December 2020, updating the leading benchmark in
  • Dean Mueller
  • February 24, 2021
shopping cart overflowing with boxes
B2B eCommerce

Webinar: State of eCommerce in Distribution: Part 2

In this webinar, Part 2 in a series, Distribution Strategy Group’s experts provide a playbook on what to do in response to our survey
  • Dean Mueller
  • February 24, 2021
>
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