Peter Jackson, CEO of Miller Industrial Supply, came up in the world of consumer marketing and design before breaking into industrial distribution when he
Strategy
Learn how distributors can analyze transactional and customer-provided data to generate industry-specific insights, develop robust benchmarks and tailor advice to match customer objectives.
Distributors who regularly solicit their customers’ input via customer surveys gain important insights for decision-making.
Johnstone Supply saw its largest sales month in company history in June 2020 after responding to the pandemic with innovations at a local level
If you aren’t building high-tech platforms that make it hyper-efficient for your customers to execute simple transactions, you’re losing the game. But simply adopting
Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle
For some companies, an annual increase of 1% in customer retention over each of the next ten years results in 20% increase in annual
A study of both successful and disastrous consolidations finds 10 common mistakes that drive employee misunderstanding and mistrust after the deal.
Read about five common mistakes distributors make when considering and offering vending and inventory control solutions, and how to overcome them.
The gates are closing. It’s now or never for digital adoption in B2B markets. The sharp increase in online engagement with customers in March
Distributors are learning how to build cultures that drive innovation; don’t wait. The disruptors are at the gate and the battle for distribution supremacy
Distributors worry that Fulfillment by Amazon (FBA) is assuming key distributor roles and erasing them from the equation. The service picks, packs, ships and
If Amazon Business owns the customer, warehouses your products, does the picking, packing and shipping and handles the entire transaction – why do they
Digital transformation has been a part of distributors’ language for many years. But the speed of transformation has varied: It’s hard, takes significant resources
It’s fair to question whether these events are correlated or it’s just a coincidence that Amazon Business is (apparently) thriving in various international markets
If you’re like most distributors, you already provide several value-added services at no cost to your customers. But have you analyzed the cost and
Private equity isn’t new – even if it’s new to you. Arguably, PE as an investment method has been around for more than 100
Despite the many columns and webcasts predicting distribution’s post-pandemic “new normal,” it’s going to be a long time before our industry settles back into
What if I told you you are losing 5-10% of revenue a year? Furthermore, you might not have even noticed. In this blog post,
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Join us on July 23, 9 PT/12 ET, as we discuss how companies are building more resilient, agile supply chains.
Join us on July 30, 2025 at 9PT/12ET as we delve into the state of distributor sales to enhance your customer experience.
Peter Jackson, CEO of Miller Industrial Supply, came up in the world of consumer marketing and design before breaking into industrial distribution when he
Learn how distributors can analyze transactional and customer-provided data to generate industry-specific insights, develop robust benchmarks and tailor advice to match customer objectives.
Distributors who regularly solicit their customers’ input via customer surveys gain important insights for decision-making.
Johnstone Supply saw its largest sales month in company history in June 2020 after responding to the pandemic with innovations at a local level
If you aren’t building high-tech platforms that make it hyper-efficient for your customers to execute simple transactions, you’re losing the game. But simply adopting
Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle
For some companies, an annual increase of 1% in customer retention over each of the next ten years results in 20% increase in annual
A study of both successful and disastrous consolidations finds 10 common mistakes that drive employee misunderstanding and mistrust after the deal.
Read about five common mistakes distributors make when considering and offering vending and inventory control solutions, and how to overcome them.
The gates are closing. It’s now or never for digital adoption in B2B markets. The sharp increase in online engagement with customers in March
Distributors are learning how to build cultures that drive innovation; don’t wait. The disruptors are at the gate and the battle for distribution supremacy
Distributors worry that Fulfillment by Amazon (FBA) is assuming key distributor roles and erasing them from the equation. The service picks, packs, ships and
If Amazon Business owns the customer, warehouses your products, does the picking, packing and shipping and handles the entire transaction – why do they
Digital transformation has been a part of distributors’ language for many years. But the speed of transformation has varied: It’s hard, takes significant resources
It’s fair to question whether these events are correlated or it’s just a coincidence that Amazon Business is (apparently) thriving in various international markets
If you’re like most distributors, you already provide several value-added services at no cost to your customers. But have you analyzed the cost and
Private equity isn’t new – even if it’s new to you. Arguably, PE as an investment method has been around for more than 100
Despite the many columns and webcasts predicting distribution’s post-pandemic “new normal,” it’s going to be a long time before our industry settles back into
What if I told you you are losing 5-10% of revenue a year? Furthermore, you might not have even noticed. In this blog post,
Recent Reports
Peter Jackson, CEO of Miller Industrial Supply, came up in the world of consumer marketing and design before breaking into industrial distribution when he
Learn how distributors can analyze transactional and customer-provided data to generate industry-specific insights, develop robust benchmarks and tailor advice to match customer objectives.
Distributors who regularly solicit their customers’ input via customer surveys gain important insights for decision-making.
Johnstone Supply saw its largest sales month in company history in June 2020 after responding to the pandemic with innovations at a local level
If you aren’t building high-tech platforms that make it hyper-efficient for your customers to execute simple transactions, you’re losing the game. But simply adopting
Home Depot pays a 25% premium for an enterprise value of $8 billion to reacquire HD Supply, putting branch-based distributors square in the middle
For some companies, an annual increase of 1% in customer retention over each of the next ten years results in 20% increase in annual
A study of both successful and disastrous consolidations finds 10 common mistakes that drive employee misunderstanding and mistrust after the deal.
Read about five common mistakes distributors make when considering and offering vending and inventory control solutions, and how to overcome them.
The gates are closing. It’s now or never for digital adoption in B2B markets. The sharp increase in online engagement with customers in March
Distributors are learning how to build cultures that drive innovation; don’t wait. The disruptors are at the gate and the battle for distribution supremacy
Distributors worry that Fulfillment by Amazon (FBA) is assuming key distributor roles and erasing them from the equation. The service picks, packs, ships and
If Amazon Business owns the customer, warehouses your products, does the picking, packing and shipping and handles the entire transaction – why do they
Digital transformation has been a part of distributors’ language for many years. But the speed of transformation has varied: It’s hard, takes significant resources
It’s fair to question whether these events are correlated or it’s just a coincidence that Amazon Business is (apparently) thriving in various international markets
If you’re like most distributors, you already provide several value-added services at no cost to your customers. But have you analyzed the cost and
Private equity isn’t new – even if it’s new to you. Arguably, PE as an investment method has been around for more than 100
Despite the many columns and webcasts predicting distribution’s post-pandemic “new normal,” it’s going to be a long time before our industry settles back into
What if I told you you are losing 5-10% of revenue a year? Furthermore, you might not have even noticed. In this blog post,