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Distribution Technology

Self-Service on the Rise: SMBs Turn to Automation to Meet Buyer Demands and Improve Payment Efficiency

Small and mid-sized businesses (SMBs) are increasingly turning to self-service technologies to streamline operations, meet customer expectations, and drive revenue growth.
  • Chris Fisher
  • June 3, 2025
AI in Distribution

Distributors and Generative AI: Strategies for Maximizing Return While Minimizing Risk

The hot new form of AI is rapidly spreading into the business world. Two distributors describe their AI journeys.
  • Don Davis
  • May 30, 2025
Operations

Redefining Professionalism: A Closer Look at Wholesale Distribution

Regardless of how we got here, what many of us discovered is a career that offers more than just selling and moving boxes.
  • Mark Bray
  • May 28, 2025

Upcoming Programs

  • Upcoming Program

Technology Leader Panel: Maximizing Sales Through Online Marketplaces

Join us on June 4, 9 PT/12 ET, as we delve into strategies for leveraging these platforms to boost sales and stay competitive.
Register Now
  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Thursday, June 5, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
Register Now
  • Upcoming Program

State of Distributor Pricing and Costing

Join us on June 11, 2025 at 9 PT / 12 ET as we delve into the current state of distributor pricing and costing
Register Now
  • Upcoming Program

Fixing the Data Problem: Building a Digital Supply Chain That Works

Join us on June 18, 9 PT/12 ET, to explore the data infrastructure behind the electrical, HVAC, and plumbing industries, and where it’s headed
Register Now
Innovation

Leading with Purpose in the Age of Automation

WMS, LMS, OMS, WES, YMS: whatever acronym we use, they’re all tools, but they’ll never replace the need for leadership.
  • Will Quinn
  • May 28, 2025
AI in Distribution

Want to Get Started with AI? This Man has a Plan

Trent Gillespie will detail approach to AI in a keynote entitled “Designing an AI-enabled business” at Distribution Strategy Group’s Applied AI for Distributors conference.
  • Don Davis
  • May 27, 2025
AI in Distribution

The One Thing Distributors Must Know about AI

Whatever else happens in the world, your competitors will use AI to drive performance.
  • Ian Heller
  • May 21, 2025

Recent Reports

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

DSG-Report-2025-State-of-Distributor-Profitability-Cover

2025 State of Distributor Profitability: Distributors’ Action Plan

Operations

The Future of Quality Certification Management is Digital

The days of inconsistent data sent in various formats via multiple methods are over.
  • Paul Decker
  • August 14, 2023
Digital rendering of a warehouse
Operations

Transform Distributor Order Entry with AI

How to increase order accuracy and speed by 90%+.
  • Benj Cohen and  Tim Yates
  • August 9, 2023
Distribution Technology

Tips from the Frontlines: Choosing and Leveraging the Best ERP for Your Distribution Business

Consider these 3 factors when selecting, implementing and leveraging an ERP.
  • Distribution Strategy Group
  • August 4, 2023
It’s Not the Customers Who Hate You That Are the Problem
Distribution Marketing

It’s Not the Customers Who Hate You That Are the Problem

Indifferent customers pose the biggest challenge to your business.
  • Ian Heller
  • July 28, 2023
Quality Certification Management
Operations

Quality Certification Management: The Pros and Cons of How Distributors Manage Quality Certifications Today

A look at the methods distributors use to manage quality certifications.
  • Paul Decker
  • July 27, 2023
Digital Strategy

How Marco Rubber Has Leveraged Technology to Drive 3X Growth

Martin Daley explains how technology led Marco Rubber to triple in size.
  • Distribution Strategy Group
  • July 24, 2023
Distribution Sales Strategy

Why Change Management is the Skill Sales Leaders Need Most

With a structured approach, improve your chances of successfully implementing change.
  • Mike Kunkle
  • July 21, 2023
plants growing out of coins making an upward trending bar graph
Distribution Marketing

Structured Market Growth for Distributors: Improving Profits with Alignment of Sales and Acquisitive Growth

Distributors need to embrace a new method for organic growth: structured market targeting.
  • Scott Benfield
  • July 18, 2023
Businessman holding and showing the best quality assurance. Quality control certification and standardization. ISO service concept.
Operations

Quality Certifications: Understanding Their Importance and Growing Adoption Among End-Users

Quality certifications can be a competitive value-add for distributors.
  • Paul Decker
  • July 13, 2023
variety-of-wood-flooring
Operations

Why You Need to Be Intentional About Culture to Drive Growth

Palmer-Donavin CEO Robyn Pollina discusses her views on building a strong company culture.
  • Distribution Strategy Group
  • July 13, 2023
Business person playing chess
Distribution Technology

Artificial Intelligence 2023 vs. eCommerce 1996: Which is Bigger?

A history lesson on why a head start in AI can give distributors an advantage.
  • Ian Heller
  • July 10, 2023
Marketplaces

Solving the Marketplace Payments Dilemma

Payments are a dilemma for distributors when it comes to marketplaces, but it doesn’t have to be.
  • Daniela Mzhen
  • July 7, 2023
Strategy

Making M&A a Win-Win for Buyers and Sellers in Distribution

Greenhill & Co.’s Newton Sears shares what buyers and sellers can expect in this market.
  • Distribution Strategy Group
  • June 30, 2023
Embrace the New Look of Sales in Distribution
Distribution Sales Strategy

Embrace the New Look of Sales in Distribution

Old ways of thinking about what drives sales are holding distributors back.
  • Mike Marks
  • June 29, 2023
Measuring Your Cost Per Lead
Distribution Marketing

Measuring Your Cost Per Lead: What Distributors Need to Know

Monitoring cost per lead helps you adjust marketing for better results.
  • Susan Merlo
  • June 26, 2023
Digital Strategy

5 eCommerce Hurdles and How Distributors Can Clear Them

In this panel discussion, distributors share how they overcome common ecommerce challenges.
  • Distribution Strategy Group
  • June 26, 2023
Digital Strategy

Should Distributors Trust AI to Make Product Recommendations?

AI can offer customers the jumpstart they need to make informed decisions.
  • Benj Cohen
  • June 21, 2023
Digital Strategy

The Goal of Digital Strategies Should Be to Remove Friction for Customers

The hows and whys of starting the digital journey.
  • Distribution Strategy Group
  • June 19, 2023
Distribution Sales Strategy

Can Distributors Break Free from Age-Old Patterns Holding Sales Teams Back?

Distribution sales is changing. Mike Kunkle outlines how and what distributors should do about it.
  • Mike Kunkle
  • June 13, 2023
Strategy

Distribution Is at a Strategic Inflection Point: What Will You Do About It?

It’s time to prepare for the industry’s next wave.
  • Karthik Chidambaram
  • June 8, 2023
Kunkle 17
Distribution Sales Strategy

How Distributors Can Exit “The Sales Prevention Business”

Distribution is in danger of being in the sales prevention business.
  • Mike Kunkle
  • June 6, 2023
Distribution Marketing

4 Basic Principles to Get Pricing for Profit Right

Dr. Al Bates touches on the principles to take into account when formulating pricing strategies.
  • Al Bates
  • June 1, 2023
How to Meet Disruption Head On with the Right Warehouse Management and Delivery Technology
Operations

How to Meet Disruption Head On with the Right Warehouse Management and Delivery Technology

Powerful warehouse and delivery tools can help distributors turn the tables in their favor.
  • Distribution Strategy Group
  • May 22, 2023
10 Areas Distributors Must Prioritize for Digital Success
Digital Strategy

10 Areas Distributors Must Prioritize for Digital Success

Here’s how to ensure your digital capabilities are competitive.
  • Ian Heller
  • May 22, 2023
How to Use Sales Enablement to Build a Culture of Continuous Improvement
Distribution Sales Strategy

How to Use Sales Enablement to Build a Culture of Continuous Improvement

Maximize the impact of sales enablement by focusing on developing a culture of continuous improvement.
  • Mike Kunkle
  • May 16, 2023
Building an Ecosystem of Trust in the Supply Chain
Operations

Building an Ecosystem of Trust in the Supply Chain

Learn why distrust causes each channel member to operate with less visibility and efficiency.
  • Distribution Strategy Group
  • May 11, 2023
Why Distributors Need to Own the Shop Floor
Distribution Technology

Why Distributors Need to Own the Shop Floor

Using technical solutions to own the shop floor is a win-win for distributors and customers.
  • Jeff Pomerantz
  • May 10, 2023
Operations

Dirk Beveridge: Why Distributors Need to Let Go of Outdated Talent Strategies

Dirk Beveridge shares what to do about the persistent challenge of attracting talent.
  • Distribution Strategy Group
  • May 9, 2023
What Distributors Can Learn from Netflix’s Big Bet
Distribution Sales Strategy

What Distributors Can Learn from Netflix’s Big Bet

Distributors can learn from the evolution of the technology-powered online movie distributor.
  • Benj Cohen
  • May 2, 2023
4 Ways to Engage Employees in Driving More Sales to the Bottom Line
Distribution Technology

4 Ways to Engage Employees in Driving More Sales to the Bottom Line

Don’t know where to start with distribution technology? Our technology leader panel has some ideas.
  • Distribution Strategy Group
  • May 1, 2023
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