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Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access
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Pattern uses artificial intelligence and machine learning to process more than 46 trillion data points and add 100 billion more each week.
As a catalyst for transformation, e-commerce strategies can be tailored for distribution and leveraged to facilitate improvements across customer experience, sales enablement, and supply
In this article, we detail the problems of sales cultures in mature B2B markets.
Al Bates examines supplier price reductions from two perspectives.
How are distributors using AI to increase sales today?
For digital transformations to work, prioritize learning and model validation.
The best time to start AI is after you have a foundation for digital transformation.
If you’re frustrating customers with bad pricing online, your website won’t reach its potential.
Most distributors are not making good use of their data.
It’s a man vs. machine battle of wordsmithing: Who will win?
Prepare to acquire new job skills if yours appear to be threatened.
Learn how to evaluate and select the right partner.
How well does your company understand the risks of AI?
Develop a purposeful, consistent approach to growing sales.
A primer on what makes AI different, and where distributors will benefit most.
Ben Hensler on the secret sauce to create a platform for acquisitions and growth.
Here’s where ecommerce in distribution is going next.
Distributors are losing influence with customers.
The days of inconsistent data sent in various formats via multiple methods are over.
How to increase order accuracy and speed by 90%+.
Consider these 3 factors when selecting, implementing and leveraging an ERP.
Indifferent customers pose the biggest challenge to your business.
A look at the methods distributors use to manage quality certifications.
Martin Daley explains how technology led Marco Rubber to triple in size.
With a structured approach, improve your chances of successfully implementing change.
Distributors need to embrace a new method for organic growth: structured market targeting.
Quality certifications can be a competitive value-add for distributors.
Palmer-Donavin CEO Robyn Pollina discusses her views on building a strong company culture.
A history lesson on why a head start in AI can give distributors an advantage.
Payments are a dilemma for distributors when it comes to marketplaces, but it doesn’t have to be.
Greenhill & Co.’s Newton Sears shares what buyers and sellers can expect in this market.
Old ways of thinking about what drives sales are holding distributors back.
Monitoring cost per lead helps you adjust marketing for better results.