Companies that focus on Customer Experience often outperform those that do not.
Distribution Marketing
Get a picture of what the customer cares about before you start making changes.
Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
Improve Return on Time Invested by focusing on new products and new technologies.
Distributor- and supplier-driven price cutting is destructive to profit.
Here are five principles to keep in mind for your pricing strategy.
Here are five steps to take back control of your pricing.
How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
Going beyond the traditional approach and building an omnichannel experience.
7 examples of common dead-skunk pricing practices distributors need to let go of.
Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
Services go through predictable stages and become mature, price-sensitive and commoditized.
Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
Value can be defined, marketed and delivered in such a way that it improves profitability.
Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
Determining what your customers want is the foundation for an extraordinary customer experience.
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
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Companies that focus on Customer Experience often outperform those that do not.
Get a picture of what the customer cares about before you start making changes.
Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
Improve Return on Time Invested by focusing on new products and new technologies.
Distributor- and supplier-driven price cutting is destructive to profit.
Here are five principles to keep in mind for your pricing strategy.
Here are five steps to take back control of your pricing.
How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
Going beyond the traditional approach and building an omnichannel experience.
7 examples of common dead-skunk pricing practices distributors need to let go of.
Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
Services go through predictable stages and become mature, price-sensitive and commoditized.
Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
Value can be defined, marketed and delivered in such a way that it improves profitability.
Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
Determining what your customers want is the foundation for an extraordinary customer experience.
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
Companies that focus on Customer Experience often outperform those that do not.
Get a picture of what the customer cares about before you start making changes.
Here are the traps to avoid when implementing a Net Promoter Score (NPS) program.
Improve Return on Time Invested by focusing on new products and new technologies.
Distributor- and supplier-driven price cutting is destructive to profit.
Here are five principles to keep in mind for your pricing strategy.
Here are five steps to take back control of your pricing.
How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
Going beyond the traditional approach and building an omnichannel experience.
7 examples of common dead-skunk pricing practices distributors need to let go of.
Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
Services go through predictable stages and become mature, price-sensitive and commoditized.
Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
Value can be defined, marketed and delivered in such a way that it improves profitability.
Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
Determining what your customers want is the foundation for an extraordinary customer experience.
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.