AI will allow distributors to make it easier for customers to buy and use the time saved to strengthen relationships.
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AI hiring is no longer confined to innovation labs at wholesale distributors.
When inventory is planned and controlled correctly, it frees up dollars to devote to other initiatives. Here are key tools and strategies.
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Pricing is the one place where math and momentum will work in your favor.
Tomorrow’s warehouse leaders will be expected to think like operators, analysts, and strategists at the same time.
All 50 states, Puerto Rico, the Virgin Islands and Washington, D.C. have introduced AI legislation.
The ability of AI to recognize attributes in product images of 5,000 SKUs has played a part in making the ecommerce site easier.
Distributors gaining ground aren’t just processing returns, they’re using intelligent systems to prevent returns.
Sales training doesn’t fail because reps are lazy or incapable.
Order processing rarely grabs headlines, but it often determines whether a distributor protects margin or watches it slip away.
You get tested when power and systems go out and you’ve got three hours to figure it out before you miss every commitment.
Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access
Pattern uses artificial intelligence and machine learning to process more than 46 trillion data points and add 100 billion more each week.
As a catalyst for transformation, e-commerce strategies can be tailored for distribution and leveraged to facilitate improvements across customer experience, sales enablement, and supply
In this article, we detail the problems of sales cultures in mature B2B markets.
The tools to transform inventory from liability to assets are available today.
Deploying AI technology that understands the words salespeople speak is key.
Automation allows distributors to “be there” for buyers 24/7.
Most salespeople don’t have a purposeful plan for building business relationships.
Distributors that are winning in 2025 are the ones rewiring their sales model.
The best leaders don’t just talk. They listen. They translate. They show up. And they speak in a way that moves people forward.
Known as “pick-by-voice,” this system guides workers through their tasks using voice commands and barcode scan validation, creating a streamlined, hands-free workflow.
AR/AP automation represents one of the fastest, most measurable wins in the automation journey.
The most effective sales organizations have clear sales methodologies in place.
Distribution continues to navigate complex supply chain disruptions.
To win at AI-driven commerce, distributors must help buyers’ AI agents find what they need.
Dynamic pricing represents a fundamental shift in how distributors compete.
This piece explains why traditional “good enough” demand forecasting isn’t good enough.
Your team doesn’t hate CRM. They hate CRMs that don’t deliver.
Distribution is more than an industry. It’s an institution.
Leadership begins with recognizing your own gaps, especially those related to your ego.
The shift to agentic AI comes at a time when many distributors are still investing in basic digital infrastructure.
Distributors who automate their operations gain multiple advantages that compound over time.
Some distributors will win and others will lose in the One Big Beautiful Bill Act.
Sales organizations are notorious for promoting top performers into management roles without adequate preparation.