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Operations

Beyond the Spreadsheet: Transforming Order & Quote Processes

The most successful implementations start with clear process mapping, identifying the highest-impact automation opportunities first.
  • Brian Hopkins
  • July 8, 2025
AI in Distribution

Parspec Raises $20 Million to Bring AI Automation to Construction Distributors

Parspec expects both the distributor and contractor tools to be commercially available by the end of 2025. Pilot programs are currently underway.
  • Distribution Strategy Group
  • July 8, 2025
Operations

Critical Skills for Front-Line Leaders in Distribution Part One

Frontline leadership isn’t about reports and titles. It’s about earning trust, solving real problems, and keeping the operation moving day in and day out.
  • Will Quinn
  • July 7, 2025

Upcoming Programs

  • Upcoming Program

Tools to Help Distributors Maximize Sales Productivity

Join us on July 9, 9 PT/12 ET, as we discuss sales team efficiency, prioritize customer interactions, and drive more revenue with fewer resources.
Register Now
  • Upcoming Program

Using Technology to Drive Profits and Productivity

Join us on July 16, 9 PT/12 ET, as we discuss how to turn technology strategies into tangible outcomes.
Register Now
  • Upcoming Program

How Distributors are Solving Supply Chain Challenges

Join us on July 23, 9 PT/12 ET, as we discuss how companies are building more resilient, agile supply chains.
Register Now
  • Upcoming Program

State of Distributor Sales

Join us on July 30, 2025 at 9PT/12ET as we delve into the state of distributor sales to enhance your customer experience.
Register Now
Operations

The New Rules of Profitability in Wholesale Distribution

Today’s profit leaders aren’t necessarily the biggest players, they’re the swiftest.
  • Brian Hopkins
  • July 1, 2025
Strategy

2025 Has Been Rocky for Many Distributors, But Outlook Could Be Rosy

Analysts say distributors remain attractive to investors in volatile periods because of their flexibility and early economic recoveries.
  • Don Davis
  • June 20, 2025
warehouse-master-distributors-and-marketplaces
AI in Distribution

The Evolving Warehouse Function: 2025-2030

By 2030, AI-driven systems will orchestrate warehouse operations with precision that exceeds even the best human coordinators.
  • Brian Hopkins
  • June 19, 2025

Recent Reports

State of CRM and Sales Analytics in Distribution

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

AI in Distribution

How AI is Already Helping Sales and Marketing Teams Today

Q&A with DSG Co-Founder, Applied AI for Distributors Speaker and AI Expert Jonathan Bein.
  • Distribution Strategy Group
  • April 3, 2024
AI in Distribution

4 Focus Areas for Distributors in B2B eCommerce in 2024

What’s the next wave of ecommerce technology in distribution?
  • Distribution Strategy Group
  • March 29, 2024
AI in Distribution

Navigating AI: Myths, Realities and Opportunities in Distribution

How AI affects your life is nearly entirely up to you.
  • Chris Van Ittersum
  • March 27, 2024
Operations

Can Distributors Drive Business Growth – and Employee Well-Being?

As employee well-being improves, their performance and productivity improve.
  • Dirk Beveridge
  • March 26, 2024
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AI in Distribution

How Distributors Are Building AI Capabilities

Experts share the lessons learned from applying AI to their businesses.
  • Distribution Strategy Group
  • March 22, 2024
Distribution Sales Strategy

Overcoming Sales Leadership Challenges in Wholesale Distribution

Here are 8 common sales leadership challenges and their solutions.
  • Mike Kunkle
  • March 21, 2024
Operations

Navigating the Build America, Buy America (BABA) Act’s Requirements: Purchasing Guidelines

For infrastructure projects funded in whole or in part by federal financial assistance, “Made in the USA” is now a legal requirement.
  • Steven Koprince
  • March 21, 2024
Operations

The Build America, Buy America (BABA) Act Requires “Made in the USA” Products—Here’s How to Determine Which Products Qualify

Recently, the federal government implemented a powerful new domestic preference program called “Build America, Buy America,” or BABA.
  • Steven Koprince
  • March 21, 2024
B2B eCommerce

B2B eCommerce Trends Today Prove Power of Customer Expectations

Looking for the latest B2B ecommerce trends? Learn six B2B ecommerce trends distributors should know.
  • Mohan Natarajan
  • March 14, 2024
AI in Distribution

How Distributors Will Use Artificial Intelligence in Marketing in 2028

What could the future look like for marketing operations?
  • Ian Heller
  • March 13, 2024
Distribution Sales Strategy

Elevating the Standard: How to Redefine Leadership for a Customer-Obsessed Era

A winning customer-focused culture isn’t just about plans and methods.
  • Brian Hopkins
  • March 11, 2024
AI in Distribution

Where Do Distributors Stand with AI?

Get Brooks Hamilton’s take on the latest developments in AI for distributors.
  • Distribution Strategy Group
  • March 1, 2024
Operations

Manufacturer Insights: How Distributors Can Strengthen Their Role in Channel Partnerships

How to become more important to channel partners and grow market share.
  • Distribution Strategy Group
  • March 1, 2024
Person manipulating digital dollar sign hologram
Operations

Distributors: Want Better Pricing? Focus on the Right People, Processes and Technology

How distributors can approach pricing for profit maximization.
  • Distribution Strategy Group
  • February 29, 2024
Distribution Sales Strategy

Will You Settle for Average Sales This Year or Go for the Gold?

Steps that you can take to transform your sales organization and unleash its full potential.
  • Mike Kunkle
  • February 28, 2024
Operations

How to Cultivate a Real Customer-Centric Culture

How distributors can set themselves on the right CX path.
  • Brian Hopkins
  • February 16, 2024
Distribution Sales Strategy

How to Implement the Right Customer Service Automation Solution for Your Company

Here’s a framework for distributors for selecting customer service automation solutions.
  • Rick Pozniak
  • February 15, 2024
AI in Distribution

Generative AI: How Shiny Is This New Object in Supply Chains?

Companies are reaching to AI to decode the biggest supply chain challenges.
  • Ravi Ravishankar
  • February 12, 2024
AI in Distribution

Why AI Holds More Potential for Distributors than Retailers

AI enables solutions that until now were impossible to build.
  • Ian Heller
  • February 7, 2024
Strategy

FleetPride Focused on Solving More of Its Customers’ Problems

Customer-centered strategy is driving transformation at FleetPride.
  • Distribution Strategy Group
  • February 7, 2024
Distribution Sales Strategy

The Irresistible Need for Customer Service Automation in Industrial Distribution

Give your customer service agents virtual Ironman suits.
  • Rick Pozniak
  • February 1, 2024
Distribution Sales Strategy

Grow Faster with These 10 Advanced Skills for Your Sales Force

Here are often overlooked skills your sales team needs.
  • Mike Kunkle
  • January 31, 2024
How to Navigate the Digital Shift in Customer Service in Industrial Distribution
Distribution Sales Strategy

How to Navigate the Digital Shift in Customer Service in Industrial Distribution

Distributors are experiencing a fundamental change in how they engage with customers.
  • Brian Hopkins
  • January 24, 2024
Operations

2024: The Year for Finding Pockets of Profitability

The window for large, across-the-board price increases has now closed.
  • Dan Cakora
  • January 22, 2024
Operations

Profit Strategies for Activity-Negative Accounts of Unusual Size

Distributors need a modern-day activity costing model to turn around activity-negative customers.
  • Scott Benfield
  • January 10, 2024
Operations

Troubled Waters: The Red Sea Crisis and Its Impact on the Supply Chain

Attacks in the Red Sea bring more instability.
  • Ravi Ravishankar
  • January 5, 2024
Operations

Distributors Need Rock Stars to Beat Inflation with Optimized Pricing

How to sustain profit margins in today’s economy.
  • Nelson Valderrama
  • January 5, 2024
Distribution Sales Strategy

Troubleshoot Your Sales Force to Grow in 2024

A checklist to help distributors amp up growth in 2024.
  • Mike Kunkle
  • January 4, 2024
Operations

How Distributors Can Drive Better Cash Flow Management

Learn how technology can help distributors keep the lights on.
  • Distribution Strategy Group
  • December 21, 2023
Distribution Technology

How to Enhance, Rather than Degrade, Your Customers’ Experience When They Move Online

Navigate the digital customer experience in distribution.
  • Distribution Strategy Group
  • December 19, 2023
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