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Wholesale Change Show

Leverage Customer Loyalty Programs for Long-Term Growth
Wholesale Change Show

Wholesale Change: Leverage Customer Loyalty Programs for Long-Term Growth (November 18, 2020)

Learn why loyalty is a powerful emotion and how to leverage it in B2B, best practices in designing loyalty and incentive programs, and how
  • Ian Heller
  • November 18, 2020
Why a Great Shopping Experience is More Important Than the Checkout Experience
Wholesale Change Show

Wholesale Change: Why a Great Shopping Experience is More Important Than the Checkout Experience (November 11, 2020)

While offering a transactional website has become a must-have in today’s environment, enhancing your shopping functionality has become even more critical to meeting customer
  • Ian Heller
  • November 12, 2020
Why Distributors, Their Suppliers and Customers All Believe Disruption is Real
Wholesale Change Show

Wholesale Change: Why Distributors, Their Suppliers and Customers All Believe Disruption is Real (November 4, 2020)

Everyone recognizes the effects of emerging technologies, as well as well-capitalized competitors, on the channel and on their businesses.
  • Ian Heller
  • November 4, 2020
Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves
Wholesale Change Show

Wholesale Change: Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves (October 28, 2020)

Wholesale Change hosts Ian Heller and Jonathan Bein dig into public distributors’ earnings reports from across segments to bring you insights into how your
  • Ian Heller
  • October 29, 2020
A Conversation with John Caplan, President of North America & Europe, Alibaba
Wholesale Change Show

Wholesale Change Show: A Conversation with John Caplan, President of North America & Europe, Alibaba (October 21, 2020)

In this episode Ian Heller welcomed Alibaba’s John Caplan to the Wholesale Change Show to discuss Alibaba’s capabilities and the marketplace’s long-term plans.
  • Ian Heller
  • October 22, 2020
Amazon’s AI-Powered Secrets to Success (and How Distributors Can Respond)
Wholesale Change Show

Wholesale Change Show: Amazon’s AI-Powered Secrets to Success – and How Distributors Can Respond (October 14, 2020)

Learn how Amazon uses AI and how distributors can fend off this B2B juggernaut with their own strategy around product recommendations, search relevancy and
  • Ian Heller
  • October 15, 2020
The-Real-Reason-Digital-Fails---Its-Not-Because-CEOs-are-Dinosaurs-Blog-Featured
Wholesale Change Show

Wholesale Change Show: The Real Reason Digital Fails: It’s Not Because CEOs are Dinosaurs (October 7, 2020)

Successful ecommerce in B2B is wildly more complex than in retail. Multiple users, workflows, e-procurement, punchout, email-to-order conversion and many more challenges make it
  • Ian Heller
  • October 8, 2020
High Tech vs. High Touch: The Future-Proof Distributor is Both
Wholesale Change Show

Wholesale Change Show: High Tech vs. High Touch – The Future-Proof Distributor is Both (September 30, 2020)

In this episode we explain why the old assumption that distributors can be “High Tech” or “High Touch” is a destructive myth.
  • Ian Heller
  • September 30, 2020
Fix Your eCommerce System
B2B eCommerce

Wholesale Change Show: Fix Your eCommerce System (September 23, 2020)

Do you feel like your ecommerce platform is broken – not delivering the ROI you expected? You’re not alone.
  • Jonathan Bein
  • September 24, 2020
Which Distribution Verticals Are at Most Risk of Disruption?
Wholesale Change Show

Wholesale Change Show: Which Distribution Verticals Are at Most Risk of Disruption? (September 16, 2020)

Some distribution verticals are much more vulnerable to disruptors than others. Why was office supplies hit so hard by marketplaces but building products has
  • Jonathan Bein
  • September 17, 2020
Wholesale Change Show: Get Over the Small-Order Hurdle
Wholesale Change Show

Wholesale Change Show: Get Over the Small-Order Hurdle (September 9, 2020)

There is a way to get over the widely recognized “small-order” issue in distribution in a truly actionable way. Establishing and monitoring Minimum Order
  • Ian Heller
  • September 10, 2020
Selling Value, Not Price
Wholesale Change Show

Wholesale Change Show: Selling Value, Not Price (September 2, 2020)

Many distributors have spent time creating a value proposition their companies rally around, but salespeople often stumble when it comes time to sell that
  • Ian Heller
  • September 3, 2020
Many Unhappy Returns
Wholesale Change Show

Wholesale Change Show: Many Unhappy Returns (August 26, 2020)

Distributors hate returns. In addition to refunding the sale, they often have to liquidate the product and deal with the administrative hassles ranging from
  • Ian Heller
  • August 26, 2020
Facing the Dreaded Challenge of Product Data
Wholesale Change Show

Wholesale Change Show: Facing the Dreaded Challenge of Product Data (August 19, 2020)

Distributors know that any digital initiative requires a great product database. Even after all these years, defining the requirements, nailing down the process, choosing
  • Ian Heller
  • August 19, 2020
Wholesale Change Show: The White Cap Construction Supply Group Deal
Wholesale Change Show

Wholesale Change Show: The White Cap Construction Supply Group Deal (August 12, 2020)

This is a look into the future of wholesale distribution. Join us as we discuss how disruptors will drive consolidation as distributors pool resources
  • Ian Heller
  • August 13, 2020
Wholesale Change Show: Customer Lifecycle and the Brand Graveyard
Wholesale Change Show

Wholesale Change Show: Customer Lifecycle and the Brand Graveyard (August 5, 2020)

Most customers think they buy from you more often than they do in real life. Similarly, customers think they understand everything they need to
  • Ian Heller
  • August 6, 2020
Why your best accounts have the most potential
Wholesale Change Show

Wholesale Change Show: Why Your Best Accounts Have the Most Potential (July 29, 2020)

If you really want to supercharge your sales, look no further than your largest customers.
  • Ian Heller
  • July 30, 2020
The Wholesale Change crew will talk about how, why and if you should build your own marketplace to fight back.
Marketplaces

Wholesale Change Show: Should You Build Your Own Marketplace? (July 22, 2020)

The Wholesale Change crew will talk about how, why and if you should build your own marketplace to fight back.
  • Ian Heller
  • July 23, 2020
Wholesale Change Show: The Golden Rule of Distributor Marketing
Distribution Marketing

Wholesale Change Show: The Golden Rule of Distributor Marketing (July 15, 2020)

Marketing is too broad to define easily because it includes everything from market research to SEO. But the objective of marketing should always be
  • Jonathan Bein
  • July 16, 2020
How to Earn and Get a Return on Supplier Marketing Co-op
Distribution Marketing

Wholesale Change Show: How to Earn and Get a Return on Supplier Marketing Co-op (July 8, 2020)

The murky world of marketing co-op baffles distributors and manufacturers alike.
  • Jonathan Bein
  • July 9, 2020

Upcoming Programs

  • Upcoming Program

Distribution Leader Panel – Flexible eCommerce Platforms: The Future of B2B Distribution

Join us on May 15, 2025, at 8 PT / 11 ET to discover how modern ecommerce platforms enable seamless integration, personalized customer experiences.
Register Now
  • Upcoming Program

Subject Matter Expert Series: Transforming Wholesale Distribution Warehousing with AI

Join us on May 20, 2025, at 9PT/12ET as Will Quinn delves into getting the most out of the systems you already have.
Register Now
  • Upcoming Program

Wholesale Change: The Future of AI in Distribution

Join us on May 21, 2025 at 9 PT/12 ET as we explore how AI is reshaping distribution and what practical steps you can
Register Now
  • Upcoming Program

Technology Leader Panel: Maximizing Sales Through Online Marketplaces

Join us on June 4, 9 PT/12 ET, as we delve into strategies for leveraging these platforms to boost sales and stay competitive.
Register Now
Leverage Customer Loyalty Programs for Long-Term Growth
Wholesale Change Show

Wholesale Change: Leverage Customer Loyalty Programs for Long-Term Growth (November 18, 2020)

Learn why loyalty is a powerful emotion and how to leverage it in B2B, best practices in designing loyalty and incentive programs, and how
  • Ian Heller
  • November 18, 2020
Why a Great Shopping Experience is More Important Than the Checkout Experience
Wholesale Change Show

Wholesale Change: Why a Great Shopping Experience is More Important Than the Checkout Experience (November 11, 2020)

While offering a transactional website has become a must-have in today’s environment, enhancing your shopping functionality has become even more critical to meeting customer
  • Ian Heller
  • November 12, 2020
Why Distributors, Their Suppliers and Customers All Believe Disruption is Real
Wholesale Change Show

Wholesale Change: Why Distributors, Their Suppliers and Customers All Believe Disruption is Real (November 4, 2020)

Everyone recognizes the effects of emerging technologies, as well as well-capitalized competitors, on the channel and on their businesses.
  • Ian Heller
  • November 4, 2020
Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves
Wholesale Change Show

Wholesale Change: Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves (October 28, 2020)

Wholesale Change hosts Ian Heller and Jonathan Bein dig into public distributors’ earnings reports from across segments to bring you insights into how your
  • Ian Heller
  • October 29, 2020
A Conversation with John Caplan, President of North America & Europe, Alibaba
Wholesale Change Show

Wholesale Change Show: A Conversation with John Caplan, President of North America & Europe, Alibaba (October 21, 2020)

In this episode Ian Heller welcomed Alibaba’s John Caplan to the Wholesale Change Show to discuss Alibaba’s capabilities and the marketplace’s long-term plans.
  • Ian Heller
  • October 22, 2020
Amazon’s AI-Powered Secrets to Success (and How Distributors Can Respond)
Wholesale Change Show

Wholesale Change Show: Amazon’s AI-Powered Secrets to Success – and How Distributors Can Respond (October 14, 2020)

Learn how Amazon uses AI and how distributors can fend off this B2B juggernaut with their own strategy around product recommendations, search relevancy and
  • Ian Heller
  • October 15, 2020
The-Real-Reason-Digital-Fails---Its-Not-Because-CEOs-are-Dinosaurs-Blog-Featured
Wholesale Change Show

Wholesale Change Show: The Real Reason Digital Fails: It’s Not Because CEOs are Dinosaurs (October 7, 2020)

Successful ecommerce in B2B is wildly more complex than in retail. Multiple users, workflows, e-procurement, punchout, email-to-order conversion and many more challenges make it
  • Ian Heller
  • October 8, 2020
High Tech vs. High Touch: The Future-Proof Distributor is Both
Wholesale Change Show

Wholesale Change Show: High Tech vs. High Touch – The Future-Proof Distributor is Both (September 30, 2020)

In this episode we explain why the old assumption that distributors can be “High Tech” or “High Touch” is a destructive myth.
  • Ian Heller
  • September 30, 2020
Fix Your eCommerce System
B2B eCommerce

Wholesale Change Show: Fix Your eCommerce System (September 23, 2020)

Do you feel like your ecommerce platform is broken – not delivering the ROI you expected? You’re not alone.
  • Jonathan Bein
  • September 24, 2020
Which Distribution Verticals Are at Most Risk of Disruption?
Wholesale Change Show

Wholesale Change Show: Which Distribution Verticals Are at Most Risk of Disruption? (September 16, 2020)

Some distribution verticals are much more vulnerable to disruptors than others. Why was office supplies hit so hard by marketplaces but building products has
  • Jonathan Bein
  • September 17, 2020
Wholesale Change Show: Get Over the Small-Order Hurdle
Wholesale Change Show

Wholesale Change Show: Get Over the Small-Order Hurdle (September 9, 2020)

There is a way to get over the widely recognized “small-order” issue in distribution in a truly actionable way. Establishing and monitoring Minimum Order
  • Ian Heller
  • September 10, 2020
Selling Value, Not Price
Wholesale Change Show

Wholesale Change Show: Selling Value, Not Price (September 2, 2020)

Many distributors have spent time creating a value proposition their companies rally around, but salespeople often stumble when it comes time to sell that
  • Ian Heller
  • September 3, 2020
Many Unhappy Returns
Wholesale Change Show

Wholesale Change Show: Many Unhappy Returns (August 26, 2020)

Distributors hate returns. In addition to refunding the sale, they often have to liquidate the product and deal with the administrative hassles ranging from
  • Ian Heller
  • August 26, 2020
Facing the Dreaded Challenge of Product Data
Wholesale Change Show

Wholesale Change Show: Facing the Dreaded Challenge of Product Data (August 19, 2020)

Distributors know that any digital initiative requires a great product database. Even after all these years, defining the requirements, nailing down the process, choosing
  • Ian Heller
  • August 19, 2020
Wholesale Change Show: The White Cap Construction Supply Group Deal
Wholesale Change Show

Wholesale Change Show: The White Cap Construction Supply Group Deal (August 12, 2020)

This is a look into the future of wholesale distribution. Join us as we discuss how disruptors will drive consolidation as distributors pool resources
  • Ian Heller
  • August 13, 2020
Wholesale Change Show: Customer Lifecycle and the Brand Graveyard
Wholesale Change Show

Wholesale Change Show: Customer Lifecycle and the Brand Graveyard (August 5, 2020)

Most customers think they buy from you more often than they do in real life. Similarly, customers think they understand everything they need to
  • Ian Heller
  • August 6, 2020
Why your best accounts have the most potential
Wholesale Change Show

Wholesale Change Show: Why Your Best Accounts Have the Most Potential (July 29, 2020)

If you really want to supercharge your sales, look no further than your largest customers.
  • Ian Heller
  • July 30, 2020
The Wholesale Change crew will talk about how, why and if you should build your own marketplace to fight back.
Marketplaces

Wholesale Change Show: Should You Build Your Own Marketplace? (July 22, 2020)

The Wholesale Change crew will talk about how, why and if you should build your own marketplace to fight back.
  • Ian Heller
  • July 23, 2020
Wholesale Change Show: The Golden Rule of Distributor Marketing
Distribution Marketing

Wholesale Change Show: The Golden Rule of Distributor Marketing (July 15, 2020)

Marketing is too broad to define easily because it includes everything from market research to SEO. But the objective of marketing should always be
  • Jonathan Bein
  • July 16, 2020
How to Earn and Get a Return on Supplier Marketing Co-op
Distribution Marketing

Wholesale Change Show: How to Earn and Get a Return on Supplier Marketing Co-op (July 8, 2020)

The murky world of marketing co-op baffles distributors and manufacturers alike.
  • Jonathan Bein
  • July 9, 2020

Recent Reports

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

DSG-Report-2025-State-of-Distributor-Profitability-Cover

2025 State of Distributor Profitability: Distributors’ Action Plan

Leverage Customer Loyalty Programs for Long-Term Growth
Wholesale Change Show

Wholesale Change: Leverage Customer Loyalty Programs for Long-Term Growth (November 18, 2020)

Learn why loyalty is a powerful emotion and how to leverage it in B2B, best practices in designing loyalty and incentive programs, and how
  • Ian Heller
  • November 18, 2020
Why a Great Shopping Experience is More Important Than the Checkout Experience
Wholesale Change Show

Wholesale Change: Why a Great Shopping Experience is More Important Than the Checkout Experience (November 11, 2020)

While offering a transactional website has become a must-have in today’s environment, enhancing your shopping functionality has become even more critical to meeting customer
  • Ian Heller
  • November 12, 2020
Why Distributors, Their Suppliers and Customers All Believe Disruption is Real
Wholesale Change Show

Wholesale Change: Why Distributors, Their Suppliers and Customers All Believe Disruption is Real (November 4, 2020)

Everyone recognizes the effects of emerging technologies, as well as well-capitalized competitors, on the channel and on their businesses.
  • Ian Heller
  • November 4, 2020
Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves
Wholesale Change Show

Wholesale Change: Distributors’ Quarterly Checkup: Notable Results, Surprises and Market Moves (October 28, 2020)

Wholesale Change hosts Ian Heller and Jonathan Bein dig into public distributors’ earnings reports from across segments to bring you insights into how your
  • Ian Heller
  • October 29, 2020
A Conversation with John Caplan, President of North America & Europe, Alibaba
Wholesale Change Show

Wholesale Change Show: A Conversation with John Caplan, President of North America & Europe, Alibaba (October 21, 2020)

In this episode Ian Heller welcomed Alibaba’s John Caplan to the Wholesale Change Show to discuss Alibaba’s capabilities and the marketplace’s long-term plans.
  • Ian Heller
  • October 22, 2020
Amazon’s AI-Powered Secrets to Success (and How Distributors Can Respond)
Wholesale Change Show

Wholesale Change Show: Amazon’s AI-Powered Secrets to Success – and How Distributors Can Respond (October 14, 2020)

Learn how Amazon uses AI and how distributors can fend off this B2B juggernaut with their own strategy around product recommendations, search relevancy and
  • Ian Heller
  • October 15, 2020
The-Real-Reason-Digital-Fails---Its-Not-Because-CEOs-are-Dinosaurs-Blog-Featured
Wholesale Change Show

Wholesale Change Show: The Real Reason Digital Fails: It’s Not Because CEOs are Dinosaurs (October 7, 2020)

Successful ecommerce in B2B is wildly more complex than in retail. Multiple users, workflows, e-procurement, punchout, email-to-order conversion and many more challenges make it
  • Ian Heller
  • October 8, 2020
High Tech vs. High Touch: The Future-Proof Distributor is Both
Wholesale Change Show

Wholesale Change Show: High Tech vs. High Touch – The Future-Proof Distributor is Both (September 30, 2020)

In this episode we explain why the old assumption that distributors can be “High Tech” or “High Touch” is a destructive myth.
  • Ian Heller
  • September 30, 2020
Fix Your eCommerce System
B2B eCommerce

Wholesale Change Show: Fix Your eCommerce System (September 23, 2020)

Do you feel like your ecommerce platform is broken – not delivering the ROI you expected? You’re not alone.
  • Jonathan Bein
  • September 24, 2020
Which Distribution Verticals Are at Most Risk of Disruption?
Wholesale Change Show

Wholesale Change Show: Which Distribution Verticals Are at Most Risk of Disruption? (September 16, 2020)

Some distribution verticals are much more vulnerable to disruptors than others. Why was office supplies hit so hard by marketplaces but building products has
  • Jonathan Bein
  • September 17, 2020
Wholesale Change Show: Get Over the Small-Order Hurdle
Wholesale Change Show

Wholesale Change Show: Get Over the Small-Order Hurdle (September 9, 2020)

There is a way to get over the widely recognized “small-order” issue in distribution in a truly actionable way. Establishing and monitoring Minimum Order
  • Ian Heller
  • September 10, 2020
Selling Value, Not Price
Wholesale Change Show

Wholesale Change Show: Selling Value, Not Price (September 2, 2020)

Many distributors have spent time creating a value proposition their companies rally around, but salespeople often stumble when it comes time to sell that
  • Ian Heller
  • September 3, 2020
Many Unhappy Returns
Wholesale Change Show

Wholesale Change Show: Many Unhappy Returns (August 26, 2020)

Distributors hate returns. In addition to refunding the sale, they often have to liquidate the product and deal with the administrative hassles ranging from
  • Ian Heller
  • August 26, 2020
Facing the Dreaded Challenge of Product Data
Wholesale Change Show

Wholesale Change Show: Facing the Dreaded Challenge of Product Data (August 19, 2020)

Distributors know that any digital initiative requires a great product database. Even after all these years, defining the requirements, nailing down the process, choosing
  • Ian Heller
  • August 19, 2020
Wholesale Change Show: The White Cap Construction Supply Group Deal
Wholesale Change Show

Wholesale Change Show: The White Cap Construction Supply Group Deal (August 12, 2020)

This is a look into the future of wholesale distribution. Join us as we discuss how disruptors will drive consolidation as distributors pool resources
  • Ian Heller
  • August 13, 2020
Wholesale Change Show: Customer Lifecycle and the Brand Graveyard
Wholesale Change Show

Wholesale Change Show: Customer Lifecycle and the Brand Graveyard (August 5, 2020)

Most customers think they buy from you more often than they do in real life. Similarly, customers think they understand everything they need to
  • Ian Heller
  • August 6, 2020
Why your best accounts have the most potential
Wholesale Change Show

Wholesale Change Show: Why Your Best Accounts Have the Most Potential (July 29, 2020)

If you really want to supercharge your sales, look no further than your largest customers.
  • Ian Heller
  • July 30, 2020
The Wholesale Change crew will talk about how, why and if you should build your own marketplace to fight back.
Marketplaces

Wholesale Change Show: Should You Build Your Own Marketplace? (July 22, 2020)

The Wholesale Change crew will talk about how, why and if you should build your own marketplace to fight back.
  • Ian Heller
  • July 23, 2020
Wholesale Change Show: The Golden Rule of Distributor Marketing
Distribution Marketing

Wholesale Change Show: The Golden Rule of Distributor Marketing (July 15, 2020)

Marketing is too broad to define easily because it includes everything from market research to SEO. But the objective of marketing should always be
  • Jonathan Bein
  • July 16, 2020
How to Earn and Get a Return on Supplier Marketing Co-op
Distribution Marketing

Wholesale Change Show: How to Earn and Get a Return on Supplier Marketing Co-op (July 8, 2020)

The murky world of marketing co-op baffles distributors and manufacturers alike.
  • Jonathan Bein
  • July 9, 2020
>
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