Order processing rarely grabs headlines, but it often determines whether a distributor protects margin or watches it slip away.
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You get tested when power and systems go out and you’ve got three hours to figure it out before you miss every commitment.
Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
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Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access
Pattern uses artificial intelligence and machine learning to process more than 46 trillion data points and add 100 billion more each week.
As a catalyst for transformation, e-commerce strategies can be tailored for distribution and leveraged to facilitate improvements across customer experience, sales enablement, and supply
Even if reps increase their cross-sell efforts, without technology for support, they will not succeed.
Distributor- and supplier-driven price cutting is destructive to profit.
The past two years of supply chain disruption and how to plan for 2023.
Is adding a “No Charge” to invoices helping – or hurting distributors?
Distributors need to work off new KPIs that match today’s market to achieve profitable growth.
These four acronyms, and the concepts behind their meaning, will improve your sales force’s effectiveness.
Distributors share how they currently manage warehouse operations – and what their plans are given these realities.
Here are five principles to keep in mind for your pricing strategy.
To reap the benefits of technology like AI, companies must go above and beyond the initial tech investment to build ‘intangible assets.’
Distributors continue to face struggles in the labor market and need to be aware of how to attract and retain talent as the economy
Here are five steps to take back control of your pricing.
Check out this key account management process that gets results for distributors.
Distributors need a strategic plan if they want to remain competitive and profitable.
How merchandising in distribution compares to retail, and the importance of value-added services for Global Industrial.
Distributors need to know the ins and outs of what ERP can do for them.
Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
Mike Kunkle shares why one size does not fit all distributors.
It’s important to follow best practices when building a distributor marketplace.
Going beyond the traditional approach and building an omnichannel experience.
7 examples of common dead-skunk pricing practices distributors need to let go of.
A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
When you understand this, you can foster alignment, communicate effectively and improve customer experience.
Get expert context on the commodity market conditions, other input prices and what the latest developments mean for your business.
Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
Attend the wholesale distribution industry’s first matchmaking event for distribution executives on Nov. 2-4, 2022, to meet tech founders from B2B’s most exciting innovators.
Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
We dig into inflation, interest rates and what distributors can expect in the face of a potential economic slowdown.
When implemented well, an SMoS can radically improve sales force performance.