The most successful implementations start with clear process mapping, identifying the highest-impact automation opportunities first.
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Parspec expects both the distributor and contractor tools to be commercially available by the end of 2025. Pilot programs are currently underway.
Frontline leadership isn’t about reports and titles. It’s about earning trust, solving real problems, and keeping the operation moving day in and day out.
Upcoming Programs
Join us on July 9, 9 PT/12 ET, as we discuss sales team efficiency, prioritize customer interactions, and drive more revenue with fewer resources.
Join us on July 16, 9 PT/12 ET, as we discuss how to turn technology strategies into tangible outcomes.
Join us on July 23, 9 PT/12 ET, as we discuss how companies are building more resilient, agile supply chains.
Join us on July 30, 2025 at 9PT/12ET as we delve into the state of distributor sales to enhance your customer experience.
Today’s profit leaders aren’t necessarily the biggest players, they’re the swiftest.
Analysts say distributors remain attractive to investors in volatile periods because of their flexibility and early economic recoveries.
By 2030, AI-driven systems will orchestrate warehouse operations with precision that exceeds even the best human coordinators.
Recent Reports
How can distributors differentiate amid stiffening competition from B2B marketplaces?
Value can be defined, marketed and delivered in such a way that it improves profitability.
One of enablement’s key responsibilities is preparing and supporting your sellers to go to market.
MSC Industrial Supply shares how they are redefining the way they support their customers.
Randy Eddy sat down with us to talk about why culture is so important and how to measure it.
Everything about the event was first rate – from the destination to the food to the quality and productivity of the meetings.
Are some distributors lulled by a false sense of security post-pandemic?
The goal of enablement is to support sellers and as a result, improve sales performance.
Monte Salsman, president of the Winsupply Acquisitions Group, joined us on a recent episode of the Wholesale Change show to talk about the company’s
Most distributors in a recent DSG report said they were unhappy with their lead-generating efforts.
Determining what your customers want is the foundation for an extraordinary customer experience.
We spoke with Byrnes about how distributors can take back control in this unpredictable market.
Distributors can learn from Spotify’s success delivering a personalized listening experience for every customer.
Learn how distributors can evaluate and categorize their customer base – profit peaks, profit drains and profit deserts – and make a plan to
Beveridge believes distributors have a unique opportunity to bring deeper meaning to their organizations.
In this webinar, Erik Gershwind, President and CEO of MSC Industrial Supply Co., talked about how the company has reimagined its value proposition, driven
In some distribution companies, CSRs have become profitable sellers.
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
In this episode of Wholesale Change, Dirk shared why distributors must adopt new ways of leading their companies to build a sustainable business today.
Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
Profitability expert Dr. Al Bates joined us on the Wholesale Change show to talk about why distributors are stuck in a profitability “rut” and
Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act
Watch this episode to learn how Randy’s impressive focus on culture is directly tied to business results.
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
CEO Paul Kennedy about how the company’s focus on customer experience has driven profitable growth.
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.