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AI in Distribution

Applied AI for Distributors 2026 Puts Focus on Execution as AI Reshapes Wholesale Distribution

The first 75 registrants will receive access to a complimentary pre-conference strategy briefing led by Distribution Strategy Group’s research team.
  • Distribution Strategy Group
  • January 20, 2026
AI in Distribution

The 25-Year Veteran Who Won’t Use AI Isn’t Wrong

AI has all the information. Your veterans have all the context.
  • Brian Hopkins
  • January 20, 2026
Distribution Sales Strategy

Winning the Complex Sale: A Practical Framework for Distributor Growth

Winning the complex sale isn’t about heroics—it’s about a system that works across the entire sales cycle.
  • Mike Kunkle
  • January 16, 2026

Upcoming Programs

  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Feb 3, 2026 at 9PT/12ET to learn how distributors can close the skills gap and turn AI pilots into real business
Register Now
  • Upcoming Program

02/04/26 Wholesale Change

Join us on Feb 4, 2026, 9PT/12ET to explore the forces shaping wholesale distribution, from M&A and tech to strategy and leadership.
Register Now
AI in Distribution

AI and Employees: Empowering the Human in the Loop

AI can eliminate employees’ tedious tasks, allowing more time for important work. AI should be a boon to employees, not a threat.
  • Keith Fatula
  • January 16, 2026
AI in Distribution

The Biggest AI Mistake in Distribution: Using It to Do the Same Work—Faster

AI isn’t a productivity tool. It’s a platform shift.
  • Brian Hopkins
  • January 13, 2026
AI in Distribution

Google’s Agentic AI Rollout Signals a Shift That Wholesale Distributors Can’t Ignore

Google’s message is clear: AI is no longer confined to search boxes and chat interfaces. It is moving directly into commerce.
  • Distribution Strategy Group
  • January 13, 2026

Recent Reports

State of eCommerce

Navigating Distribution’s New Landscape in 2025

Strategic Approaches for Sustainable Growth

Best Practices to Compete in a Changing Market

Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now
Digital Strategy

Why Distributors Need to Stop Making These 5 Marketing Mistakes Right Now 

Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
  • Jonathan Bein
  • February 16, 2022
Path Amid the Chaos
Digital Strategy

Global Industrial’s ‘Path Amid the Chaos’: A Conversation with Barry Litwin, CEO 

Barry Litwin of Global Industrial speaks about how they’ve built a foundation for effective customer experiences and have leveraged ecommerce to power Global Industrial’s
  • Ian Heller
  • February 15, 2022
economist presentation
Distribution Industry Analysis

ITR Economics Forecasts Growth Through 2025; Labor Shortage to Ease in 2024 

The U.S. economy is quickly bouncing back from COVID. The supply chain is slowly correcting itself, and distributors will see a lot of growth
  • Ian Heller
  • February 14, 2022
Behind the Deals
Distribution Industry Analysis

Behind the Deals: Lawson Products-Test Equity-Gexpro Services; Motion-Kaman; and White Cap-Ram Tool

Ian Heller and Jonathan Bein talked about recent distribution deals, synergies between the businesses, and their predictions for the rest of 2022.
  • Ian Heller
  • February 9, 2022
Facetree
Distribution Industry Analysis

‘Sourcing Simplified’: Factrees Aims to Change How B2B Channel Connections Are Made 

Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
  • Ian Heller
  • February 8, 2022
shopping cart on top of digital devices, phone, tablet, laptop
B2B eCommerce

Webinar: The 2022 State of eCommerce in Distribution, Part 1 (February 2, 2022)

Get the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of
  • Dean Mueller
  • February 4, 2022
sign that says: Yes we're open
Digital Strategy

How Distributors Can Keep the Branch Alive in a Digital World 

Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
  • Jonathan Bein
  • February 2, 2022
Person who painted themselves into a corner
Wholesale Change Show

Wholesale Change: The 5 Biggest Distributor Marketing Mistakes (February 1, 2022)

You’ll hear why distributors often fail at marketing — and how you can succeed in this episode of The Wholesale Change Show.
  • Ian Heller
  • February 2, 2022
B2B eCommerce

Better Customer Experience? Distributors Lean Into eCommerce in 2022

Last year, we saw a sharp increase in the adoption of ecommerce due to the COVID-19 pandemic. eCommerce includes transactions through website, mobile and
  • Dean Mueller
  • February 1, 2022
People putting puzzle pieces together
Wholesale Change Show

Wholesale Change: What’s Coming for Distribution M&A in 2022? (January 19, 2022)

Two major deals at the end of 2021 ensured the year would end with a bang. Lawson Products, Gexpro Services and Test Equity joined
  • Ian Heller
  • January 19, 2022
sign that says: Yes we're open
Wholesale Change Show

Wholesale Change: How Distributors Can Innovate the Physical Store (January 12, 2022)

Mark Dancer shares how he thinks B2B innovators can reimagine physical stores and other real-world spaces to create new value for customers and open
  • Ian Heller
  • January 12, 2022
The 4 Symptoms of Bad CRM
Digital Strategy

The 4 Symptoms of Bad CRM

Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
  • Benj Cohen
  • January 12, 2022
3 Inside Sales Models That Sell
Inside Sales Strategy

3 Inside Sales Models That Sell

Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working
  • Mark Peck
  • January 11, 2022
hand interacting with digital interface
Digital Strategy

ADI’s Digital Transformation Goes Beyond the Technology

For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
  • Jonathan Bein
  • January 5, 2022
How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption
Distribution Industry Analysis

How NetPlus Alliance is Helping Distributors Stay Relevant in a Time of Disruption

Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
  • Jonathan Bein
  • December 20, 2021
busy warehouse
Wholesale Change Show

Wholesale Change: From Master Distributors to Marketplaces (December 15, 2021)

Marketplaces have moved that endless assortment right in front of the customer. This has changed the dynamics for distributors and even more for master
  • Ian Heller
  • December 15, 2021
From Master Distributors to Marketplaces Part 3
Distribution Industry Analysis

From Master Distributors to Marketplaces Part 3: Berkshire eSupply, Varis and Value-Added Services

Learn about growth options for master distributors, including how they might work with certain marketplaces.
  • Ian Heller
  • December 14, 2021
From Master Distributors to Marketplaces Part 2
B2B eCommerce

From Master Distributors to Marketplaces Part 2: Berkshire eSupply is an “Upside Down” Marketplace

Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
  • Ian Heller
  • December 10, 2021
hand interacting with digital interface
Wholesale Change Show

Wholesale Change: ADI’s Digital Transformation (December 8, 2021)

Our Wholesale Change hosts and Tisdale discuss ADI’s remarkable journey.
  • Ian Heller
  • December 8, 2021
Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers
Digital Strategy

Distributors Must Go Beyond ‘Price and Availability’ to Remain Relevant to Manufacturers

Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
  • Dean Mueller
  • December 7, 2021
Product Data is Critical if You Want to Compete in the Next 3-5 Years Online
Digital Strategy

Product Data is Critical if You Want to Compete in the Next 3-5 Years Online

Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
  • Dean Mueller
  • December 2, 2021
hand holding tablet with other hand manipulating holographic data over it
Distribution Sales Strategy

Webinar: A New Sales Model for Distributors

art of our Reinvention of Distributor Sales and Service series you’ll learn best practices in implementing a new model for engaging with your customers.
  • Dean Mueller
  • December 1, 2021
warehouse-master-distributors-and-marketplaces
Digital Strategy

From Master Distributors to Marketplaces: Part 1 – How Endless Assortment Moved from Behind the Scenes to in Front of the Customer

Marketplaces represent an existential challenge for master distributors.
  • Ian Heller
  • November 30, 2021
What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It
Distribution Industry Analysis

What’s Driving the Supply Chain Crisis, and How Distributors Can Navigate It

Helgi Leja, of Distribution Performance Solutions, and Bruce Strahan, of Argon & Co., talk about managing through a supply chain crisis like the one
  • Jonathan Bein
  • November 23, 2021
5 Ways to Build Resiliency for Any Disruption
Digital Strategy

5 Ways to Build Resiliency for Any Disruption

Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
  • Benj Cohen
  • November 17, 2021
people putting gears together
Distribution Sales Strategy

Webinar: The Reinvention of Distributor Sales & Service

This is the second of three webinars on the Reinvention of Distributor Sales and Service. You’ll learn the value of and process for creating
  • Dean Mueller
  • November 17, 2021
hands coming together to form the shape of a lightbulb
Wholesale Change Show

Wholesale Change: How Buying Groups Help Distributors Fight Disruption (November 10, 2021)

What keeps Jennifer Murphy, President of NetPlus Alliance, up at night in a time of consolidation and disruption? The independent distributor’s relevance.
  • Ian Heller
  • November 10, 2021
Benco Dental
Digital Strategy

Benco Dental on Its Transformation into an “IT/Data Business That Also Sells Dental Products”

With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
  • Jonathan Bein
  • November 9, 2021
Technology is Advancing Faster than Ever
Digital Strategy

Technology is Advancing Faster than Ever – Are You Keeping up?

We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.
  • Ian Heller
  • November 9, 2021
hand touching icons of digital people
Digital Strategy

Webinar: The Future of e-Business in B2B

In this webinar you’ll learn how to build the right customer experience to compete effectively in the future.
  • Dean Mueller
  • November 4, 2021
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