Here’s a distributor playbook for online sales.
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It’s time to think beyond traditional pricing models.
How distributors are improving working capital with AI.
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Join us as we reveal the results of our exclusive survey of distributors about how they’re leveraging AI today.
Join us to explore how analytics can help you get ahead.
Join us on Feb. 5 at 9 PT / 12 ET as Al Bates shares strategies for maximizing profitability.
Industry experts will share their insights on the tools that can transform distributors’ operations.
For reps to put the customer first, they need proper guidance.
Ensure a successful reboot with a fresh approach.
Actionable tactics for distributors from Walmart’s playbook.
In this webinar, Erik Gershwind, President and CEO of MSC Industrial Supply Co., talked about how the company has reimagined its value proposition, driven
In some distribution companies, CSRs have become profitable sellers.
Al Bates talks the myths surrounding profitability, key margin drains and the steps distributors can take to climb out of their rut.
In this episode of Wholesale Change, Dirk shared why distributors must adopt new ways of leading their companies to build a sustainable business today.
Where do you start in evaluating your existing technology – and then building the right set of technology solutions for your customers based on
Companies are developing solutions designed for industrial distributors to help them save time, boost productivity and cut expenses.
Dakota Supply Group CEO Paul Kennedy talks about how the 124-year-old company drives value in rural markets across the Midwest.
Profitability expert Dr. Al Bates joined us on the Wholesale Change show to talk about why distributors are stuck in a profitability “rut” and
Labor shortages, port congestion and manufacturing delays are throwing off the supply chain’s delicate balance. Higher demand for products is exacerbating supply chain challenges.
In this free webinar, DSG Principals Jonathan Bein, Ph.D., and Ian Heller lead a presentation of the research, along with recommendations you can act
Watch this episode to learn how Randy’s impressive focus on culture is directly tied to business results.
How distributors can spot customer-churn risks sooner and respond before customers have time to defect.
Is there a way to compete with digital giants like Amazon while simultaneously expanding your customer base to markets you can’t reach through traditional
CEO Paul Kennedy about how the company’s focus on customer experience has driven profitable growth.
Distributors must deliver customers’ desired browsing and shopping experience to compete against big names like Amazon Business and other digital-first competitors.
In this webinar, we presented the findings from our survey and added our own expertise so you can learn the best practices to detect,
Today’s customers want it all. They want to be able to go online and easily find products, prices and delivery information. But they also
n this episode hosts Ian Heller and Jonathan Bein share the true costs of customer defection – and the real upside of reducing it.
Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
In this webinar, Distribution Strategy Group shared how best-in-class distributors deliver seamless customer experiences no matter where their customers shop and buy.
Although 2022 seems primed for another bull year, NAW Fellow Brent Grover believes that distribution M&A has hit a peak in value and will
In this episode Zoro President Kevin Weadick joined hosts Ian Heller and Jonathan Bein for a discussion on the role third-party marketplaces can play
Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
On this episode we have an entertaining and informative discussion with Brent Grover about trends and best practices in M&A in the distribution industry.
Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
Barry Litwin of Global Industrial speaks about how they’ve built a foundation for effective customer experiences and have leveraged ecommerce to power Global Industrial’s
The U.S. economy is quickly bouncing back from COVID. The supply chain is slowly correcting itself, and distributors will see a lot of growth
Ian Heller and Jonathan Bein talked about recent distribution deals, synergies between the businesses, and their predictions for the rest of 2022.
Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about