The most successful implementations start with clear process mapping, identifying the highest-impact automation opportunities first.
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Parspec expects both the distributor and contractor tools to be commercially available by the end of 2025. Pilot programs are currently underway.
Frontline leadership isn’t about reports and titles. It’s about earning trust, solving real problems, and keeping the operation moving day in and day out.
Upcoming Programs
Join us on July 9, 9 PT/12 ET, as we discuss sales team efficiency, prioritize customer interactions, and drive more revenue with fewer resources.
Join us on July 16, 9 PT/12 ET, as we discuss how to turn technology strategies into tangible outcomes.
Join us on July 23, 9 PT/12 ET, as we discuss how companies are building more resilient, agile supply chains.
Join us on July 30, 2025 at 9PT/12ET as we delve into the state of distributor sales to enhance your customer experience.
Today’s profit leaders aren’t necessarily the biggest players, they’re the swiftest.
Analysts say distributors remain attractive to investors in volatile periods because of their flexibility and early economic recoveries.
By 2030, AI-driven systems will orchestrate warehouse operations with precision that exceeds even the best human coordinators.
Recent Reports
Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.
art of our Reinvention of Distributor Sales and Service series you’ll learn best practices in implementing a new model for engaging with your customers.
Marketplaces represent an existential challenge for master distributors.
Helgi Leja, of Distribution Performance Solutions, and Bruce Strahan, of Argon & Co., talk about managing through a supply chain crisis like the one
Whatever your company’s size, it is necessary to prepare for operational obstacles that may come your way. Here are five strategies to build resiliency
This is the second of three webinars on the Reinvention of Distributor Sales and Service. You’ll learn the value of and process for creating
What keeps Jennifer Murphy, President of NetPlus Alliance, up at night in a time of consolidation and disruption? The independent distributor’s relevance.
With his team, managing director Chuck Cohen has put his money where his mouth is by changing every foundational IT system at Benco Dental,
We recommend distributors focus on getting their core technology stacks right so they provide solid foundations for adding on enhanced and emerging components.
In this webinar you’ll learn how to build the right customer experience to compete effectively in the future.
Our guest, Barb Zimmerman, Managing Director at ITDirections, joins us for a presentation about cloud ERP. Barb shares her expertise on how distributors can
Now more than ever, the need for talent in your organization is critical. With the recovering economy but continuing virus fallout, distributors need the
We expect that cloud-based ERP will be nearly universally adopted within the next decade.
In this free webinar, we discuss how distributors have historically used telephone-based sales reps, how successful these programs have been, and how this has
Product shortages, supply-chain delays, hard-to-find labor – what are the best practices in navigating through the current supply chain madness?
Your value proposition – not the age of the buyer – determines the value your sales reps can add.
In this free webinar you’ll get the latest research on manufacturers’ plans to reach the end-user, and how distributors fit into the picture.
Here’s why an increasing number of manufacturers are going direct to the end customer.
In this episode you’ll hear from this visionary leader about how they came to the decision and how the journey is going.
Here are more than 40 ways distributors are using analytics to improve sales effectiveness, increase efficiencies, and drive growth.
An early jump into next-generation capabilities could help distributors grow at twice the rate of the economy.
In this episode we spoke with Barry Litwin, CEO of Global Industrial Supply, a $1B distributor focusing on small and midsize businesses.
Take bold action to meet build an efficient, seamless experience no matter the channel your customers are shopping and buying from.
As many distributors wonder how to respond to the breathtaking growth of Amazon Business, Office Depot has gone on to create what looks like
Distributors learned some difficult lessons through the pandemic, and they’re planning to build resilience by investing further in digital capabilities, accommodating remote work where feasible, and more. This post
Join us for a fireside chat with Dawn Zassick, VP Customer Solutions at Magnitude Agility, for insider tips on using your product data to
Platforms are indeed “eating the world.” Most distributors can still choose whether they will do the eating or be the meal. This post presents
The difficult post-pandemic labor market is having an impact on businesses across industries from retail and hospitality to manufacturing and distribution. While there is high demand
Safety distributor Arbill has developed a deep set of services, including training and compliance, as well as a private-label product line to meet customers’
In this episode of Wholesale Change Ian Heller and Jonathan Bein talked about how conversations around the role of the sale rep today need