By combining cloud computing, data, and AI, Henry Schein is positioning itself as more than a healthcare distributor.
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Amazon’s “agentic commerce” agenda signals the next transformation in digital distribution.
If you’re a Gen X leader in distribution, this is your moment.
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Amazon calls it a significant expansion of “physical AI.”
Distributors have access to a growing number of new technologies that enable them to work more efficiently and better understand their customers.
The frontier of AI is moving beyond systems that simply analyze and recommend.
Today’s customers want it all. They want to be able to go online and easily find products, prices and delivery information. But they also
n this episode hosts Ian Heller and Jonathan Bein share the true costs of customer defection – and the real upside of reducing it.
Distributors must become more effective at offering and managing value-added services because some of the most aggressive disruptors are taking share.
In this webinar, Distribution Strategy Group shared how best-in-class distributors deliver seamless customer experiences no matter where their customers shop and buy.
Although 2022 seems primed for another bull year, NAW Fellow Brent Grover believes that distribution M&A has hit a peak in value and will
In this episode Zoro President Kevin Weadick joined hosts Ian Heller and Jonathan Bein for a discussion on the role third-party marketplaces can play
Many distributors have become so discouraged about how their websites are performing that they are investing less in overall digital capabilities. After all, why
ow your distributor peers are planning to enhance and augment their ecommerce capabilities over the next three years – and how you can differentiate
On this episode we have an entertaining and informative discussion with Brent Grover about trends and best practices in M&A in the distribution industry.
Jonathan Bein and Ian Heller discuss five distributor marketing mistakes and how to avoid common pitfalls.
Barry Litwin of Global Industrial speaks about how they’ve built a foundation for effective customer experiences and have leveraged ecommerce to power Global Industrial’s
The U.S. economy is quickly bouncing back from COVID. The supply chain is slowly correcting itself, and distributors will see a lot of growth
Ian Heller and Jonathan Bein talked about recent distribution deals, synergies between the businesses, and their predictions for the rest of 2022.
Factrees wants to change channel dynamics for the better. I recently spoke with Williams, who has deep experience in B2B and B2C ecommerce, about
Get the results of our exclusive 12th-annual State of eCommerce in Distribution research, a leading benchmark in the industry for adoption and drivers of
Mark Dancer shares how distributors can reimagine physical stores so that they remain relevant long into the future.
You’ll hear why distributors often fail at marketing — and how you can succeed in this episode of The Wholesale Change Show.
Last year, we saw a sharp increase in the adoption of ecommerce due to the COVID-19 pandemic. eCommerce includes transactions through website, mobile and
Two major deals at the end of 2021 ensured the year would end with a bang. Lawson Products, Gexpro Services and Test Equity joined
Mark Dancer shares how he thinks B2B innovators can reimagine physical stores and other real-world spaces to create new value for customers and open
Here are four symptoms you may be using a “bad” CRM – one that doesn’t help the sales team do their jobs.
Businesses must have clear expectations of this role if they want to maximize growth opportunities. Here are three inside sales models that are working
For ADI, it’s about how that technology can enable the distributor’s team to do their jobs more efficiently and effectively.
Jennifer Murphy, President of NetPlus Alliance, joined us for a recent Wholesale Change episode to talk about the benefits of the buying group and
Marketplaces have moved that endless assortment right in front of the customer. This has changed the dynamics for distributors and even more for master
Learn about growth options for master distributors, including how they might work with certain marketplaces.
Berkshire eSupply benefits by making its products available on hundreds (and potentially thousands) of websites operated by small and midsize industrial distributors. It’s a great plan,
Our Wholesale Change hosts and Tisdale discuss ADI’s remarkable journey.
Having robust digital capabilities is no longer optional for distributors who want to retain channel share.
Keeping the customer at the center is key to providing the product data a customer needs to find a product, then transact.