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Operations

Leading with Purpose in the Age of Automation

The game doesn’t end when the shift is over. It lives on in every person you’ve lifted up and every team you’ve shaped.
  • Will Quinn
  • June 5, 2025
Distribution Sales Strategy

The Two Buyer’s Journeys in Distribution: A Practical Guide for Sales Leaders

In wholesale distribution, the buying process isn’t always as clear-cut as we think it is. And it’s not just one process.
  • Mike Kunkle
  • June 4, 2025
Distribution Technology

Self-Service on the Rise: SMBs Turn to Automation to Meet Buyer Demands and Improve Payment Efficiency

Small and mid-sized businesses (SMBs) are increasingly turning to self-service technologies to streamline operations, meet customer expectations, and drive revenue growth.
  • Chris Fisher
  • June 3, 2025

Upcoming Programs

  • Upcoming Program

State of Distributor Pricing and Costing

Join us on June 11, 2025 at 9 PT / 12 ET as we delve into the current state of distributor pricing and costing
Register Now
  • Upcoming Program

Fixing the Data Problem: Building a Digital Supply Chain That Works

Join us on June 18, 9 PT/12 ET, to explore the data infrastructure behind the electrical, HVAC, and plumbing industries, and where it’s headed
Register Now
  • Upcoming Program

AI News and Gurus: The Show for Intelligent Distributors

Join us on Thursday, June 19, 2025 at 9 PT/12 ET for a new AI News and Gurus: The Show for Intelligent Distributors
Register Now
AI in Distribution

Distributors and Generative AI: Strategies for Maximizing Return While Minimizing Risk

The hot new form of AI is rapidly spreading into the business world. Two distributors describe their AI journeys.
  • Don Davis
  • May 30, 2025
Operations

Redefining Professionalism: A Closer Look at Wholesale Distribution

Regardless of how we got here, what many of us discovered is a career that offers more than just selling and moving boxes.
  • Mark Bray
  • May 28, 2025
Innovation

Leading with Purpose in the Age of Automation

WMS, LMS, OMS, WES, YMS: whatever acronym we use, they’re all tools, but they’ll never replace the need for leadership.
  • Will Quinn
  • May 28, 2025

Recent Reports

State of CRM and Sales Analytics in Distribution

2025 State of Technology in Distribution

From Silos to Synergy: Transforming B2B Distribution with Automation and Collaboration

Optimizing B2B eCommerce for Distributors: Strategies for Scalability, Supply Chain Visibility and Digital Integration

delayed erp
Digital Strategy

Distributors: What’s Delaying Your ERP’s ROI?

Distributors need to know the ins and outs of what ERP can do for them.
  • Karthik Chidambaram
  • October 17, 2022
news distribution
Operations

‘Freight Recession’?: What to Know About Logistics in 2023 and Beyond (The Discerning Distributor, Episode 3)

Anthony Smith, Chief Economist for Freight Waves, discusses the state of the freight industry, and steps distributors and manufacturers should take.
  • Alex Chausovsky
  • October 17, 2022
one size does not fit all
Distribution Sales Strategy

One Size Does Not Fit All: Stop Force-Fitting Sales Model, Process & Methodology

Mike Kunkle shares why one size does not fit all distributors.
  • Mike Kunkle
  • October 13, 2022
3 Rules for Building a Successful Distributor Marketplace
Marketplaces

3 Rules for Building a Successful Distributor Marketplace

It’s important to follow best practices when building a distributor marketplace.
  • Ryan Lee
  • October 10, 2022
break down walls
Distribution Sales Strategy

Break Down the Walls Between Channels: How an Omnichannel Approach Keeps Customers Spending More

Going beyond the traditional approach and building an omnichannel experience.
  • Benj Cohen
  • October 4, 2022
Dead Skunk Pricing
Distribution Marketing

Distributors’ Dead Skunk Pricing: How to Avoid the Stink

7 examples of common dead-skunk pricing practices distributors need to let go of.
  • Scott Benfield
  • October 3, 2022
News Grainger
Distribution Industry Analysis

The 5 Growth Engines of Grainger’s High-Touch Solutions Division

A look at Grainger’s 5 growth engines and how the distributor plans to use them to drive growth.
  • Ian Heller
  • October 3, 2022
Who Sells What to Whom and How
Distribution Sales Strategy

The Surprising Power of Understanding ‘Who Sells What to Whom and How’

When you understand this, you can foster alignment, communicate effectively and improve customer experience.
  • Mike Kunkle
  • September 28, 2022
DD ep 2 Q&A
Distribution Industry Analysis

Commodity Prices: A Softening – But By How Much … and For How Long? (The Discerning Distributor: Episode 2)

Get expert context on the commodity market conditions, other input prices and what the latest developments mean for your business.
  • Alex Chausovsky
  • September 27, 2022
cyber security
Distribution Technology

Cybercrime Hits Distribution: How to Protect Your Business’s Sensitive Data

Hacking and cybercrime is a growing concern for distributors. Learn more about who is at risk and how you can keep your business safe.
  • Erika Torres
  • September 20, 2022
bridging the gap
Distribution Technology

Bridging the Gap: The Innovators Summit

Attend the wholesale distribution industry’s first matchmaking event for distribution executives on Nov. 2-4, 2022, to meet tech founders from B2B’s most exciting innovators.
  • Alex Moazed
  • September 19, 2022
bridge
Operations

How Specialty Building Products is Building a Bridge Between Generations

Learn about SBP’s philosophy that happy, purpose-driven employees are the foundation of company success.
  • Ian Heller
  • September 19, 2022
value management 3
Distribution Marketing

Value Management for Distributors, Part 3: The Role of the Value Manager

Industrial distributors, purveyors of commodity products, need a more targeted, tangible, and manageable aspect of value add.
  • Scott Benfield
  • September 19, 2022
top down
Strategy

Why “Top Down” No Longer Works in a Post-Pandemic World

Hierarchy? Command and control? Short-term thinking? Money as the only motivator? Those no longer create the results they once did.
  • Dirk Beveridge
  • September 14, 2022
inflation
Distribution Industry Analysis

Inflation: What’s Coming – and How Distributors Can Manage It (The Discerning Distributor: Episode 1)

We dig into inflation, interest rates and what distributors can expect in the face of a potential economic slowdown.
  • Alex Chausovsky
  • September 13, 2022
sales management
Distribution Sales Strategy

How a Sales Management Operating System Can Transform Your Results

When implemented well, an SMoS can radically improve sales force performance.
  • Mike Kunkle
  • September 8, 2022
value management 2
Distribution Marketing

Value Management for Distributors, Part 2: The Lifecycle of a Service

Services go through predictable stages and become mature, price-sensitive and commoditized.
  • Scott Benfield
  • September 1, 2022
news distribution
Digital Strategy

Product Content Syndication: A Tutorial

Syndication is a tool for manufacturers to easily and efficiently get information to their partners.
  • Fabien Legouic
  • August 26, 2022
megaphones
Distribution Sales Strategy

Your Sales Managers Think They’re Coaching, But They’re Probably Not

Sales coaching is the most powerful tool for improving employee performance and company results. 
  • Mike Kunkle
  • August 22, 2022
A conversation with NAW
Distribution Industry Analysis

How NAW is Promoting Cooperation in Uncertain Times

Hoplin shares distributors’ key concerns and how NAW is working to support distributors.
  • Ian Heller
  • August 22, 2022
building bridges
Wholesale Change Show

Wholesale Change: Building a Bridge Between Generations, featuring Jeff McLendon (August 17, 2022)

We talked with Jeff McLendon on bridging the generational gap in the workplace.
  • Ian Heller
  • August 17, 2022
Alex Moazed Q&A
Marketplaces

The B2B Marketplace Threat Is Coming from All Sides: What Distributors Need to Do Next

How can distributors differentiate amid stiffening competition from B2B marketplaces?
  • Ian Heller
  • August 17, 2022
Value management
Distribution Marketing

Value Management for Distributors, Part 1: The Problem with “Value”

Value can be defined, marketed and delivered in such a way that it improves profitability.
  • Scott Benfield
  • August 15, 2022
mike kunkle 2
Distribution Sales Strategy

How Do B2B Sellers Need to Adapt to Modern Buyers?

One of enablement’s key responsibilities is preparing and supporting your sellers to go to market.
  • Mike Kunkle
  • August 1, 2022
MSC Industrial’s Reimagined Value Proposition for a Digital World
Distribution Technology

MSC Industrial Supply’s ‘Next Chapter’

MSC Industrial Supply shares how they are redefining the way they support their customers.
  • Ian Heller
  • July 25, 2022
Distribution Industry Analysis

USESI CEO on How Improving Culture Drives Greater Profitability

Randy Eddy sat down with us to talk about why culture is so important and how to measure it.
  • Ian Heller
  • July 25, 2022
Forest with mountains and partly-cloudy sky in background
Distribution Industry Analysis

Annual Conference for Canadian Institute for Plumbing & Heating: Aligned, Collaborative and Value-Added

Everything about the event was first rate – from the destination to the food to the quality and productivity of the meetings.
  • Ian Heller
  • July 13, 2022
Are Distributors Experiencing Pandemic Myopia?
Distribution Industry Analysis

Are Distributors Experiencing Pandemic Myopia?

Are some distributors lulled by a false sense of security post-pandemic?
  • Dirk Beveridge
  • July 12, 2022
What the Heck is Sales Enablement & How Can It Help My Company?
Distribution Sales Strategy

What the Heck is Sales Enablement & How Can It Help My Company?

The goal of enablement is to support sellers and as a result, improve sales performance.
  • Mike Kunkle
  • July 12, 2022
winsupply
Distribution Sales Strategy

How Winsupply’s Entrepreneurial Model Drives Success

Monte Salsman, president of the Winsupply Acquisitions Group, joined us on a recent episode of the Wholesale Change show to talk about the company’s
  • Ian Heller
  • July 7, 2022
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